51–60 of 62 posts
Props for a fresh, clean design. The docs are fantastic, easy to read, and doesn't contain verbose technical bloat. Overall excellent design and UX execution.
Thanks a lot!
Honest question: Are chatbots really used or is just a nice-thing to have? When I visit website and the chatbot pops up it really feels like it disrupts MY browsing, I immediately turn it off. I really wanted to if chatbots can translate into new sales.
I'm realist and IMO chatbots are not ready for handling pre-sales or sophisticated support cases. However I see a huge potential in dealing with conversations that follow known scheme. Let it be cinema reservation or flight change - they look very similar in most cases. That's where chatbots might come in.
For example in my company (LiveChat) we're experimenting with handling app onboarding by chatbot. Results are very promising :-)
As a user, why would I want a chatbot instead of up-to-date documentation with a search engine that works?
You guys desperately (I'd like to type that 37 times in a row for emphasis) need a serious, one-click to start, interactive product demonstration (without requiring my email first). I should be able to instantly step into serious business use examples catering to multiple industries (eg whatever industries you guys might choose to target first), so you can show me what it can actually do. I clicked on product tour, e…
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No pricing because it's free for now ;)
Then brag about that. I've spent ages in the past getting annoyed at hard to find pricing pages; even if I eventually discover it's free it's still an off-putting on-boarding process.