Saying Sorry When Things Go Wrong [pdf]
1–10 of 67 posts
Re: Saying Sorry When Things Go Wrong [pdf]
#2?
Re: Saying Sorry When Things Go Wrong [pdf]
#3[deleted]
Re: Saying Sorry When Things Go Wrong [pdf]
#4I'm sorry, but what's the point of this?
Re: Saying Sorry When Things Go Wrong [pdf]
#5I'm sorry, but what's the point of this?
In the US, doctors will not tell you if they made a mistake and caused your condition to worsen, or if the mistake caused the death of your loved one.
In the UK, doctors are allowed (and by the looks of this memo, expressly encouraged) to inform the patient of their mistakes and to apologize.
Re: Saying Sorry When Things Go Wrong [pdf]
#6Doctors don't learn to say sorry in the us?
Re: Saying Sorry When Things Go Wrong [pdf]
#7Note that the above is a UK publication and the laws around apologies are different in other countries. This document I have here (1996, pdf) is a rather good journal article on the subject for US legalities. http://scholarship.law.missouri.edu/cgi/viewcontent.cgi?arti...
tl;dr apologies are usually a good thing in your personal life and can prevent litigation in legal matters and are rarely admissible as proof of guilt. I am not a lawyer.
Re: Saying Sorry When Things Go Wrong [pdf]
#8Knowing how to apologize well, being successfully heartfelt, is a perennially too uncommon skill
Re: Saying Sorry When Things Go Wrong [pdf]
#9I'm sorry, but what's the point of this?
In the US, doctors will not tell you if they made a mistake and caused your condition to worsen, or if the mistake caused the death of your loved one. In the UK, doctors are allowed (and by the looks of this memo, expressly encouraged) to inform the patient of their mistakes and to apologize.
I believe he was being facetious.
Re: Saying Sorry When Things Go Wrong [pdf]
#10This is really not relevant to anyone but healthcare professionals in the UK...