Always use MFA.
Still locked out of my AWS account
31–40 of 283 posts
Re: Still locked out of my AWS account
#32Might sound obvious in hindsight, but _always_ create separate AWS accounts for your different projects.
Doesn't this require separate gmail addresses? If so, then that's an extremely bad idea. I already had one gmail account completely banned with no notice. I wasn't doing anything abusive -- I used it for some npm projects and a github account. Actually, is there a reasonable free gmail alternative for situations like this? I'd like to migrate. FastMail is worth paying for, but it's too expensive for one-off side proj…
Sometimes I feel like I'm last person on the planet who has their own domain and hosts their own email.
Re: Still locked out of my AWS account
#33Earlier quoted context omitted.
You can use plus addresses for multiple AWS accounts. They're fine with that.
Cool, thanks!
No problem. Fair warning--you'll want to be pretty proactive about going in and killing all their marketing emails, because each and every account gets all of them.
Re: Still locked out of my AWS account
#34Send an email to jeff@amazon.com
Jeff Bezos himself said if you are having problems you should mail him directly. Behind this address there is a full team investigating the issue and if it's something they want to handle will actually lead to improvements for all customers.
Re: Still locked out of my AWS account
#35The moral of the story is that your AWS account and your personal amazon buying account should be separate.
As well, if you use Kindle Direct Publishing, are an Amazon Seller, work for Amazon Flex, or use the Amazon Affiliates program, each of these should also be on an independent Amazon account.
This way, problems on one won't affect problems on the other.
Re: Still locked out of my AWS account
#36Might sound obvious in hindsight, but _always_ create separate AWS accounts for your different projects.
Doesn't this require separate gmail addresses? If so, then that's an extremely bad idea. I already had one gmail account completely banned with no notice. I wasn't doing anything abusive -- I used it for some npm projects and a github account. Actually, is there a reasonable free gmail alternative for situations like this? I'd like to migrate. FastMail is worth paying for, but it's too expensive for one-off side proj…
AWS requires a different email address per account yes. I don't see how it's bad? In your case, if you lost access to one gmail account with a dozen AWS accounts attached to it, that would affect all your AWS accounts? Better to have them fully separated so they can't affect each other.
Re: Still locked out of my AWS account
#37I love AWS - but why, oh why, is a retail account linked to it? These need to be entirely separate.
Re: Still locked out of my AWS account
#38Earlier quoted context omitted.
This is such a meaningless statement. What exactly are you trying to convey?
Don't ever use services provided by a third party. That's why I cut my own hair, make my own toothpaste, and create my own electricity from coal I mine myself!
Your comparison, and the toaster one by the responder, are nonsensical. There's a difference between a product and a service. Toothpaste is a product, not a service. AWS is a service, not a product. You can buy toothpaste anywhere; if you want to compare with AWS, AWS is like hiring a dental hygienist to come to your house twice a day and brush your teeth for you instead of doing it yourself. The hair-cutting bit is valid, but lots of people cut their own hair, especially men. The electricity bit is only partially valid; coal is a commodity that you can buy, just like toothpaste. You can also buy solar panels and make yourself totally independent of the electric utility. But it falls down because electric utilities are utilities and are regulated as such, whereas AWS is not regulated. The toaster thing is just dumb; toasters are cheap commodities. Again, the AWS comparison is hiring a butler to make your toast for you.
Re: Still locked out of my AWS account
#39Earlier quoted context omitted.
Mine was banned with no notice after weeks of work. So I'm just putting this out there as a warning that gmail can crush you at any time with no recourse.
Of course they can - but that is yet another reason to rather rely on multiple gmail accounts if the alternative is a single gmail account.
[deleted]
Re: Still locked out of my AWS account
#40We had exactly the same issue. We solved it by creating a new AWS account and using that to call support.
Once through, being persistent eventually (it took a week or so) saw us regain access to the account.