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New Skype Update Is Horrible

answers.microsoft.com

271–280 of 334 posts

Re: New Skype Update Is Horrible

#271
Dunno, microsoft to me is slowly becoming like IBM. They don't see very confident in delivering bug free application anymore. 50% of the windows 10 updates breaks my system. There failure to go mobile despite starting late.

Re: New Skype Update Is Horrible

#272
post #184

I might have a complete misunderstanding of the situation, but I see three main explanations: 1) Microsoft has absolutely no interest in Skype being a viable option, and wants Skype users to adopt some other Microsoft product. Why doesn't Microsoft tell Skype users "Well, Skype is done, just use MSN." 2) People responsible for Skype are optimizing for some metrics, which is opposite to user satisfaction. What is that…

2) and 3) The metric is internal company bullshit. The opinion of one "manager" has more weight than opinions of millions of customers. A dysfunctional organization such as Microsoft does not have a way to limit the damages caused by obsolete aspects of human nature such as unconditional loyalty to the leader of the local group.

Re: New Skype Update Is Horrible

#273
post #169

My worst Skype annoyance was when they seized your purchased credits if your account was left unused for 180 days. As a sporadic user of Skype when I needed to place an international call etc, having purchased credits reset automatically was such a provocation [0]. Every time I have to re-install Skype for some reason, there's always a new regression or dark UX pattern in use. [0] https://blogs.wsj.com/digits/2010/01…

I had a similar experience: Microsoft deleted all my childhood email because I didn't log into hotmail frequently enough. This included the emails I sent to my first love. And the ones she sent me. All gone. Because Microsoft wanted to save some tiny amount of space. I love Microsoft and an writing this on a Surface device now but Christ, that was awful and would make me think twice about using Microsoft online servi…

>This included the emails I sent to my first love. And the ones she sent me. All gone. Because Microsoft wanted to save some tiny amount of space.

Always backup. Even if it wasn't stupid MS behavior, it could have been a server error.

Re: New Skype Update Is Horrible

#274
post #169

Earlier quoted context omitted.

I had a similar experience: Microsoft deleted all my childhood email because I didn't log into hotmail frequently enough. This included the emails I sent to my first love. And the ones she sent me. All gone. Because Microsoft wanted to save some tiny amount of space. I love Microsoft and an writing this on a Surface device now but Christ, that was awful and would make me think twice about using Microsoft online servi…

It's a free service, it's part of the deal. If you want permanent storage, you pay.

And you STILL backup in two or more places.

Re: New Skype Update Is Horrible

#275
post #169

Earlier quoted context omitted.

I had a similar experience: Microsoft deleted all my childhood email because I didn't log into hotmail frequently enough. This included the emails I sent to my first love. And the ones she sent me. All gone. Because Microsoft wanted to save some tiny amount of space. I love Microsoft and an writing this on a Surface device now but Christ, that was awful and would make me think twice about using Microsoft online servi…

It doesn't end there. When you update to a new Windows, the old files from previous Windows installation (i.e. User documents etc.) are stored inside C:/Windows.old folder, and you have around 15 days to save your important file to some other location after which Windows will delete that folder without any notice. https://answers.microsoft.com/en-us/windows/forum/windows_8-...

What important things could you possibly have in C:/Windows?

Re: New Skype Update Is Horrible

#276
post #169

My worst Skype annoyance was when they seized your purchased credits if your account was left unused for 180 days. As a sporadic user of Skype when I needed to place an international call etc, having purchased credits reset automatically was such a provocation [0]. Every time I have to re-install Skype for some reason, there's always a new regression or dark UX pattern in use. [0] https://blogs.wsj.com/digits/2010/01…

I had a similar experience: Microsoft deleted all my childhood email because I didn't log into hotmail frequently enough. This included the emails I sent to my first love. And the ones she sent me. All gone. Because Microsoft wanted to save some tiny amount of space. I love Microsoft and an writing this on a Surface device now but Christ, that was awful and would make me think twice about using Microsoft online servi…

I feel you. Same thing happened to me too. RIP those emails to my childhood friends.

Re: New Skype Update Is Horrible

#277
post #215
post #170

Earlier quoted context omitted.

You should think twice about storing anything in the cloud, especially if the service is "free." Always make your own backup of anything you care about. Basically if it's local back it up to the cloud, and if it's only in the cloud back it up locally.

I'm likely channeling Jason Scott here, but this rhetoric is not helping. Yes of course people should back things up, but responding to "I just lost things of sentimental value to me" with "well you should've backed things up" doesn't come off as helpful advice. Really, the problem is that online services (startups that are shutting down are the worst offenders[1]) are allowed to destroy user data with reckless aband…

I don't think the library comparison is close enough. More like you leave your cherished pet at the vet for the week and the vet decides to put it down because there are too many pets and their font 5 terms and conditions displayed on the wall allow them to do so.

Re: New Skype Update Is Horrible

#278

My worst Skype annoyance was when they seized your purchased credits if your account was left unused for 180 days. As a sporadic user of Skype when I needed to place an international call etc, having purchased credits reset automatically was such a provocation [0]. Every time I have to re-install Skype for some reason, there's always a new regression or dark UX pattern in use. [0] https://blogs.wsj.com/digits/2010/01…

You are lucky you could even get in. At some point ~2yrs ago, all my Skype logins stopped working. Resetting them took me into some maze of a process where i'd end up in loops going between legacy Skype logins to Microsoft email based logins and back.

No matter what I did, I could not reset the password and just gave up. I redirect all conferences to GChat/Facetime. It was almost like a hiring brain-teaser. I guess I'm not going to be hired at Microsoft.

Re: New Skype Update Is Horrible

#279

Disclaimer: I'm 24. I'm into tech. I am on instagram 24/7. Snapchat less and less. This update actually made me open skype and talk to people. Skype became terrible, but this update interested me and now I'm actually using it for first time in months. The design is pretty straightforward and satisfying. Could be better, but this is a huge improvement over what they had. Don't know why they put in stories tho.

> Don't know why they put in stories tho.

That's the problem man! You wanted an app to talk to your friends. Now you got some kind of snapchat clone.

Re: New Skype Update Is Horrible

#280
post #169

Earlier quoted context omitted.

I had a similar experience: Microsoft deleted all my childhood email because I didn't log into hotmail frequently enough. This included the emails I sent to my first love. And the ones she sent me. All gone. Because Microsoft wanted to save some tiny amount of space. I love Microsoft and an writing this on a Surface device now but Christ, that was awful and would make me think twice about using Microsoft online servi…

> This included the emails I sent to my first love. And the ones she sent me. All gone. Because Microsoft wanted to save some tiny amount of space. Always backup. Even if it wasn't stupid MS behavior, it could have been a server error.

Not "always backup" but "archive at the end of each year".
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