Earlier quoted context omitted.
One annoying thing I've seen less technical stakeholders ask about with letsencrypt is "why the padlock isn't green" in Safari/Edge. Unlike Chrome and I think Firefox, those browsers only display a green padlock for SSL certs with EV, which of course letsencrypt doesn't (and arguably can't really) do. The "grey padlock" for an otherwise perfectly valid certificate seems to confuse a very small subset of users, especi…
>> only to trust "green padlocks" It's not so much about browser-specific behavior, it's about using the padlock to ensure that the company or other entity you're interacting with is the one you wanted, as opposed to only ensuring that the server you're talking to is the one indicated in the address bar. A gray padlock is better than none, but telling less technically-inclined, clicks-all-the-links, fat-fingered user…
I think Chrome/Firefox got this one right by using a green padlock for both valid EV _and_ DV certificates like Letsencrypt, displaying the extra EV information clearly inline in the URL bar if it is present. The changing color in Safari/Edge can give the impression that the the non-EV certificate is somehow less secure, which in technical terms is not the case. Questions of identity verification and security of data transmission are two separate issues which the Safari/Edge approach arguably conflates - both EV and DV can provide equal security of transmission, even if only EV provides some degree of identity confirmation.
As a user, it's simply not possible to make the distinction too - if I visit your fake Bank Of America site with a grey padlock, how can I even be sure the 'real' site had an EV certificate and a green one, when there's so many companies that don't? As a user you are effectively forced to treat the grey and green padlocks the same, so why not make them the same color and display extra EV info if it is there, like the other browsers?