I give a lot of credit to women like Susan Fowler who were brave enough to speak out, with starting what feels a bit like a tidal wave. I hope we see similar light shone on institutionalized racism.
You'd rather say that she was sufficiently well connnected to make her voice heard. Even then she came public only after she had left the company and was employed elsewhere.
I think the fact that Susan was not currently suing Uber was the primary reason why her story was believed by the general public. The critics who would howl "she's just trying to make false accusations for a payday" had no ammunition. Either that or things have dramatically changed for the better since the 90s.