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O’Reilly Media has stopped retailing books directly on its ecommerce store

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Re: O’Reilly Media has stopped retailing books directly on its ecommerce store

#93

O'Reilly author here. This is the email we got today. Sounds like they also plan to offer courses through Safari as well. ------------------------- I'm writing to let you know about some changes—including new opportunities for you—at O'Reilly. First, as of today, we are discontinuing fulfillment of individual book and video purchases on shop.oreilly.com. Books (both ebook and print) will still be available for sale v…

Subscription services like Netflix are cheap. Vastly cheaper than Safari. Furthermore, Netflix allows two viewing streams simultaneously, 24 hours a day, and all five members of my household have their own profiles. We almost certainly spend more hours as a family on Netflix than we do reading O'Reilly books (especially since it's mostly just me who does that, and sometimes my son when we're doing programming togethe…

The economics are different, Safari is a niche product and will always be more expensive than something aimed at the general consumer.

Re: O’Reilly Media has stopped retailing books directly on its ecommerce store

#94
So, no more DRM free ebooks, no more multiple format ebooks and Safari subscription cannot be used offline and cannot be used out of their apps.

349 euro is a very steep price

Difficult to buy more O'Reilly books

From the blog post:

> That’s clear even among the largest, most stable corporations: a few years ago, a study predicted that 40% of today’s Fortune 500 companies won’t exist in a decade.

Perhaps this move is the first step to be one of the 50% disappearing

Re: O’Reilly Media has stopped retailing books directly on its ecommerce store

#96
post #83
post #79

I don't know how the math works, but ACM members currently get free access to Safari. You can sign up for ACM for $99 a year.

Isn't this a subset of the full safari library?

It used to be, but currently it seems to be the complete catalog.

Re: O’Reilly Media has stopped retailing books directly on its ecommerce store

#97
post #9

Lots of outrage but the important thing here is they'll still be available from other retailers. They're not forcing you to buy a subscription to get the books.

1. Books were DRM free and in various formats. I could use the PDF in my computer and the epub in my ebook reader or tablet.

2. There were discounts when registering the purchased printed book

3. There were discounts for newer editions of a book

Re: O’Reilly Media has stopped retailing books directly on its ecommerce store

#98

Here's something interesting to know - O'Reilly's online store wasn't an in-house operation. They contracted with an ecommerce company called MarketLive, and then all the ebook stuff was an extensive (and, as far as I know, tightly-coupled) customization. But all the add-to-basket and order-processing and order-confirmation-emails stuff was through MarketLive. This is significant because early last year MarketLive wa…

O'Reilly have always been pretty transparent with their readers; I'm sure if they'd come clean on this people would have given them the benefit of the doubt. "Sorry, in a few months we are scaling down the website because our supplier is borked, bear with us." Man, I'm sure someone would have helped them for free / cheap.

Trying to cover a supplier issue with bullcrap about "market trends" is not great; doing it from one day to the next is just terrible for customer relationships.

Re: O’Reilly Media has stopped retailing books directly on its ecommerce store

#99

Sent this to Support at O'Reilly after reading their (to me, insane) e-mail. Hi O'Reilly, Just so you know - you've completely lost a customer. After years - decades really - of a highly dedicated customer (whose friends have written books you have published) you threw it all down the drain in one e-mail. I will never purchase another book published by O'Reilly, or any company associated with O'Reilly, or associated…

It is worth noting JetBrains still offer buy it once and own it licenses, and even their subscription grants you an eternal license to the particular version you were on when you stopped subscribing.

Re: O’Reilly Media has stopped retailing books directly on its ecommerce store

#100
post #95

Folks, www.eBooks.com is still selling O'Reilly titles without DRM. Prices might be less competitive than Amazon, but we're not Amazon. http://www.ebooks.com/subjects/computers/

Interesting. How much do you charge per book sold (e.g., as a percentage of the list price)? Also, do you collect consumer taxes for the EU (and other countries that require them)?
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