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Google's response to the European Commission fine

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21–30 of 237 posts

Re: Google's response to the European Commission fine

#21

Their links are shit outside of the US as far as I can tell. At least they are in the Netherlands. It constantly links to US/UK stores (amazon) which are useless for me, since I'm not paying thrice the product price for shipping. It also doesn't know about most of the sites that actual Dutch price comparison sites (tweakers.net/pricewatch) know about, which always give me a better deal.

I agree the products in the shop results are pretty bad. But i don't need the EU to protect the few dozen commercial comparison sites in the netherlands. At least google is honest about the links being sponsored. Tweakers is not.

How so? If something is advertising it is clearly labeled and green at the top, right? Or is there more going on?

Re: Google's response to the European Commission fine

#23
post #14

> (...) connecting our users with thousands of advertisers, large and small, in ways that are useful for both . We truly live in the age of spinning, of euphemisms, where words lose all their meaning. All-pervasive advertising, the most insidious technique of consumer capitalism, is now an idealistic connecting of people (why, rather than fining us indeed they should be thanking thanking us for that, they seem to say…

And as Apple 're-defines' a couple of things each year.

Re: Google's response to the European Commission fine

#24
post #11

I think it would be worth adding these opinions of other US-based companies: "A number of US companies - including Oracle - published a joint letter addressed to Vestager this week in support of penalties against Google for “anticompetitive conduct.” It said: "As you near final decisions in the Shopping and Android cases, Google and its allies will no doubt continue to press through its lobbying and public relations…

Common origin does not disprove animosity or self interest.

One wonders what NewsCorp or Oracle concerns are in ecommerce search, but then you remember that they had well publicized scuffles with Google.

The last record fine was against a US company, as were recent tax related fines, patterns are harder to refute.

Re: Google's response to the European Commission fine

#25
post #7
post #4

Earlier quoted context omitted.

Did you consider that maybe EU really doesn't want to have a "Silicon Valley" if the cost is infringement of consumer rights and exploitation of the free market?

Can the EU legitimately complain that tech companies prefer to operate outside then?

They can operate outside of the EU all they want but if they want to do business here then they have to follow the rules. Its funny to see how the EU protectionism case is being played here and people jump on it being a USA vs EU thing, when really it is google abusing a monopoly position regardless of geographic location.

Re: Google's response to the European Commission fine

#26
> our data show that people usually prefer links that take them directly to the products they want, not to websites where they have to repeat their searches.

If you would link them correctly, there wouldn't need to search again, but would be on the search results of that other site with their (usually better) results.

Also, considering that product search results are sponsored, usually the top results at product search are crap. There are three things that people usually prefer links to when they search for a product: 1. High quality product information - that's usually the website of the manufacturer. Amazon is not too bad in some cases but smaller retailers usually lack a lot of useful information. 2. Best offer - when you pay for being a top result on Google product search, then it's hard to claim you will be able to provide the best price. 3. Buyers feedback - sites that are larger usually have more prior buyers and thus more feedback. Google's very own ratings (which the scrape from other sites that allow them I guess) is usually crap compared to what you find on Amazon.

So basically, if Google would want to provide actual useful search results, this would just be a link to the manufacturers marketing site, a link to the best offer and/or the result page of a price-comparison site, and a link to Amazon and/or comparably large local retailers. Results based on who payed most is not what people usually want, don't try to argue that this is true.

Re: Google's response to the European Commission fine

#27
post #8
post #3

European commissioners should read a couple of Paul Graham's essays. No wonder the EU doesn't have the equivalent of a Silicon Valley. "How to Be Silicon Valley": http://www.paulgraham.com/siliconvalley.html "Why Startups Condense In America": http://www.paulgraham.com/america.html

In return EU have healthy job market with ~40hr work week and proper healthcare. Most of EU companies are not trying to keep me as developer in a golden cage, offering me everything so I wouldn't have to go home anymore. There are many healthy business hubs here in Europe (London, Cardiff-Bristol-Bath, Berlin and many others), maybe they do not have that superstar status as SV but they are still good places to be. So…

> have healthy job market

Reminder: the EU's unemployment rate is twice as high as the US'.

Re: Google's response to the European Commission fine

#28
That's complete rubbish. If they were really interested in helping customers get to the products quickly the products would be displayed underneath each websites search result.

What they really want is for the retailers to pay for the privilege of having their products at the top of the page.

Re: Google's response to the European Commission fine

#29
post #21

Earlier quoted context omitted.

I agree the products in the shop results are pretty bad. But i don't need the EU to protect the few dozen commercial comparison sites in the netherlands. At least google is honest about the links being sponsored. Tweakers is not.

How so? If something is advertising it is clearly labeled and green at the top, right? Or is there more going on?

My impression has always been that comparison sites have affiliate deals for everything they link you to. They're certainly not transparent about that (I'm sure it's in small print somewhere), but I assume it must be the case.

Re: Google's response to the European Commission fine

#30
post #12

The response from google fails to really address the point from the EU Commission, that they used their monopoly position in search to drive business through their product price comparison service. The utility of the service and the "value of those kinds of fast and easy connections" are immaterial to the reasoning behind the fine.

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