Earlier quoted context omitted.
the mob wants to hear about Uber's problems, the mob upvotes Uber's problems, so there's a lot of content that the mob wants to read on the front page. wait a bit for the topic to cool down. replace the mob with happy users if you wish. disclaimer: i'm a part of the mob, it's a very interesting topic for me.
It's only the people in tech who know about Uber's problems. All of my friends who aren't in tech don't know anything about Uber's problems and use it regularly. Heck i still use it if the surge is below 1.5 since it's either Uber or Taxi.
No it's anyone who reads the Wall Street Journal or the New York Times or watches Bloomberg too. I'm pretty sure that includes much more than techies. Uber has been featured on the front page of both of those newspapers and not just recently.
>"All of my friends who aren't in tech don't know anything about Uber's problems and use it regularly"
That's purely anecdotal.