Hacker News Board Hacker News, browsed like a classic message board
Live data from Hacker News

My Uber driver robbed me, so I took Uber to court and won

fymhotsauce.rocks

Post reply on HN
Print view View original

51–60 of 284 posts

Re: My Uber driver robbed me, so I took Uber to court and won

#51

Post by nowarninglabel »

Yhippa wrote: post #27
baby wrote: post #18

Damn, one of my driver drove with my girlfriend's phone, we were waving to him but he didn't stop. We managed to call him via the app and he said he would send it back to us but never did. After that it was impossible to do anything/contact him via Uber :/

This happened to me. The driver decided to drop me off in the bus lane (instead of the normal taxi/car lane) at an airport and encouraged me to get out quickly and drove off just as fast because we were in violation of airport policy. Very shortly after I noticed my phone was gone and was in his car. I was able to contact him since I luckily had a tablet with data and I was using Project Fi but there was absolutely n…

> I only use Uber as a last resort now.

I really don't get this. You are livid with the company and yet you will still continue to pay them. Why would they do anything different then? Why are there situations where you absolutely have to use Uber as a last resort? What did you do in those situations previously before Uber came about?

Re: My Uber driver robbed me, so I took Uber to court and won

#52

Post by tacon »

devoply wrote: post #21
baby wrote: post #18

Damn, one of my driver drove with my girlfriend's phone, we were waving to him but he didn't stop. We managed to call him via the app and he said he would send it back to us but never did. After that it was impossible to do anything/contact him via Uber :/

I wonder what recourse you have with a real taxi. I am sure the company contracting a taxi driver would consider firing a driver that steals your stuff. Especially after a few complaints. The main problem seems to be Uber's unresponsiveness to the whole issue. It would not be hard for them to set up some sort of system to prevent fraud and theft and to punish drivers accused of that sort of thing, and to kick them ou…

I'm displaying my single use of Uber to date, but if the driver steals your phone, can you ever give him a one star review? I thought a couple of one stars and he never drives for Uber again. But if he inoculates himself from reviews, that is quite a hack of the system.

Re: My Uber driver robbed me, so I took Uber to court and won

#54

Post by [deleted] »

hsod wrote: post #25

Interesting story, but I think it was a bit unfair to Uber. I'm glad this guy was made whole, but I'm not sure Uber's reluctance to paying you 4000 dollars because a driver stole your backpack qualifies as corruption. From what I can tell, the worst thing Uber did was not be sufficiently cooperative with the police investigation. This part of the narrative is extremely muddled and unclear, so it's hard to take a stro…

[deleted]

Re: My Uber driver robbed me, so I took Uber to court and won

#55

Post by matthewowen »

devoply wrote: post #21
baby wrote: post #18

Damn, one of my driver drove with my girlfriend's phone, we were waving to him but he didn't stop. We managed to call him via the app and he said he would send it back to us but never did. After that it was impossible to do anything/contact him via Uber :/

I wonder what recourse you have with a real taxi. I am sure the company contracting a taxi driver would consider firing a driver that steals your stuff. Especially after a few complaints. The main problem seems to be Uber's unresponsiveness to the whole issue. It would not be hard for them to set up some sort of system to prevent fraud and theft and to punish drivers accused of that sort of thing, and to kick them ou…

This is a tired argument. Yes, it's harder with a taxi. Less proof / information about exactly which taxi you were in.

But Uber doesn't get to simultaneously claim to be safer than taxis because of the data being tracked whilst also not using that data to help prevent and prosecute crimes.

Re: My Uber driver robbed me, so I took Uber to court and won

#57

Post by haberman »

burkaman wrote: post #34
haberman wrote: post #22

Earlier quoted context omitted.

Merriam-Webster also added a definition for "literally" that means "virtually." https://www.merriam-webster.com/dictionary/literally So sure, you could cite a dictionary as license to use words in misleading ways because other (confused) people have made an unhelpful definition commonplace. But some people actually care about using words to convey meaning, and care about the difference between "robbery" and "theft."

Literally does mean virtually now. If you care about using words to convey meaning, you should care what other people think words mean. What you think is pretty much irrelevant if everyone else disagrees with you.

If a word has two definitions that have opposite meanings, then the word literally doesn't have any meaning at all.

> What you think is pretty much irrelevant if everyone else disagrees with you.

You don't think I can find a single other person who agrees with me?

Re: My Uber driver robbed me, so I took Uber to court and won

#59

Post by wavefunction »

chronic7ul wrote: post #28
water42 wrote: post #24

before uber, I don't think I've ever rooted for a company to fail

Travis is walking away as a multi-million dollar man. This is whether you root for Uber or not.

Some of us measure worth in things more than dollars, and some are the more impoverished for not doing so.

Re: My Uber driver robbed me, so I took Uber to court and won

#60

Post by strathmeyer »

hsod wrote: post #25

Interesting story, but I think it was a bit unfair to Uber. I'm glad this guy was made whole, but I'm not sure Uber's reluctance to paying you 4000 dollars because a driver stole your backpack qualifies as corruption. From what I can tell, the worst thing Uber did was not be sufficiently cooperative with the police investigation. This part of the narrative is extremely muddled and unclear, so it's hard to take a stro…

What's funny is the poster is upset Uber wouldn't give up the information when simply asked for when that is just how the world works, you can't get a judge to look at your evidence unless you hire an expensive lawyer. It was an ok guide on what to do but the blame game is just strange.
Post reply on HN