before uber, I don't think I've ever rooted for a company to fail
Oracle is in most people's list too.
My Uber driver robbed me, so I took Uber to court and won
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Re: My Uber driver robbed me, so I took Uber to court and won
#42Damn, one of my driver drove with my girlfriend's phone, we were waving to him but he didn't stop. We managed to call him via the app and he said he would send it back to us but never did. After that it was impossible to do anything/contact him via Uber :/
I wonder what recourse you have with a real taxi. I am sure the company contracting a taxi driver would consider firing a driver that steals your stuff. Especially after a few complaints. The main problem seems to be Uber's unresponsiveness to the whole issue. It would not be hard for them to set up some sort of system to prevent fraud and theft and to punish drivers accused of that sort of thing, and to kick them ou…
It depends a lot on where you are, and whether you knew the identity of the car.
I once lost my phone in a private hire in the UK (these are essentially less tightly regulated taxis that cannot pick people up off the street, they must be pre-booked only, and are what Uber operates as), and having emailed the office kept getting told that he was going to hand it in to the police as lost property "tomorrow" for a number of days. In the end, I told them that unless he handed it in within a further three days I would go to the police and make a complaint of theft against the driver, with all the emails between me and their office as evidence that a) they knew who the driver was even though they wouldn't tell me, and that b) he had it. Surprisingly enough, it got handed in within a couple of hours after that.
Re: My Uber driver robbed me, so I took Uber to court and won
#43Really poorly written. Spends far too long in getting to the event, and really confusing about the court proceedings.
Re: My Uber driver robbed me, so I took Uber to court and won
#44I don't get the "should have heard the car drive away and chased him" angle they twice tried. He should be at fault for not being as fast as a car? Most people aren't going to be able to run at >10mph for very long, forget about anything more. And even then, suppose he had caught up to the car and the driver didn't want to stop. Just slimy.
That's not what they were trying to argue. They were trying to argue that the video of the car leaving as soon as he got out (and him continuing to walk away) proved that he was expecting the car to leave as soon as he got out, therefore he was lying to the court about having intentionally left a backpack in the car.
Re: My Uber driver robbed me, so I took Uber to court and won
#45Re: My Uber driver robbed me, so I took Uber to court and won
#46Note to self, "leave doors/trunks open UNTIL I am positive all my luggages are out of the car."
I do this. I also keep the most valuable stuff with me (re: backpack on) while doing this.
But also generally the driver gets out with me to help get the luggage out...?
Re: My Uber driver robbed me, so I took Uber to court and won
#47Really poorly written. Spends far too long in getting to the event, and really confusing about the court proceedings.
The guy makes hot sauce, what do you expect? I thought it was a pretty good read. Although I'm familiar with FYM from Dota 2. (Love Team NP)
Re: My Uber driver robbed me, so I took Uber to court and won
#48Interesting story, but I think it was a bit unfair to Uber. I'm glad this guy was made whole, but I'm not sure Uber's reluctance to paying you 4000 dollars because a driver stole your backpack qualifies as corruption. From what I can tell, the worst thing Uber did was not be sufficiently cooperative with the police investigation. This part of the narrative is extremely muddled and unclear, so it's hard to take a stro…
FTA: What Uber told the police.
"The Uber department responded that they had no record of a trip from the vehicle with that license plate on December 5th, 2016, just after 11 PM, and the driver had not driven with them for 2 years."
"Sufficiently cooperative" (per you) and outright lying are two very different things.
FTA:
"Why would Uber not have the information on the driver for the police? Uber asserted that they don’t have the ability to look up the drive information of my trip with the information provided (license plate, car make and model, name of driver, time and date of trip, and pickup and drop off location of trip) as it was a violation of privacy. "
Uhhh... what? It violates privacy? Your either complying with the police or you aren't. "There was no warrant" would have been an OK answer, but that wasn't what they said.
They aren't being muddled or unclear here, they are literally avoiding giving answers that would make them look bad. Maybe if they had been more honest and responsive the items could have been recovered rather than the blame falling on Uber.
Re: My Uber driver robbed me, so I took Uber to court and won
#49[deleted]
Re: My Uber driver robbed me, so I took Uber to court and won
#50Note to self, "leave doors/trunks open UNTIL I am positive all my luggages are out of the car."
If I have luggage in the truck, I'm always concerned that the driver may simply forget and drive off. Leaving the passenger door open until you get your luggage is good advice.