Earlier quoted context omitted.
For the same reason Uber originally went with the tip-free model for their service?
I can only assume that was when they could more easily afford to do so.
I actually think it was the attract customers.
Uber rolls out in-app tipping
291–300 of 376 posts
Re: Uber rolls out in-app tipping
#292The most important feature I liked in Uber relative to lyft was no tipping. Why not spike the price up a little and compensate them. When they have started, the motto was, "Uber - Your private driver" and it was truly like that until today I tip the driver like every other service you get.
Why are people up in arms over this? Being able to tip on Lyft is one of my favorite parts and from what I've read and understood, it generally favors the drivers. You don't need to tip immediately, a nice little dialog pops up with pre-configured amounts, and you can go above and beyond if you had good service
Because I don't want "good service," I just want a ride to where I'm going.
Re: Uber rolls out in-app tipping
#293Re: Uber rolls out in-app tipping
#294Earlier quoted context omitted.
The difference is, when those cuts happen, they'll just focus their blame and discontent on "those cheapos" who aren't tipping instead of Uber itself. The service industry has already perfected this tactic.
This seems a bit of a stretch. Plenty of industries have tipping, but I haven't heard of a company leader blaming low pay to lack of tips. Do you have any sources to back this statement?
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Re: Uber rolls out in-app tipping
#295Earlier quoted context omitted.
http://scholarship.sha.cornell.edu/cgi/viewcontent.cgi?artic... > consumers of both races discriminate against black service providers by tipping them less than white service providers
This is hardly a scientific study and does nothing to prove that the practice of tipping in itself is racist/sexist.
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Re: Uber rolls out in-app tipping
#296Earlier quoted context omitted.
Because tipping is racist, sexist, and classist --- tips don't correlate with levels of service and reduce predictability in working and using a service.
> Because tipping is racist, sexist, and classist Surely this has to be facetious? If not I would love to hear you elaborate?
Re: Uber rolls out in-app tipping
#297Just to get this straight: people were OK with the abductions, assault and stalkings; opposition research and personal threats against journalists; distasteful and probably illegal practices against competitors like booking fake rides; illegal surveillance of officials charge with regulating them; predatory surge pricing; classifying workers as independent contractors to avoid paying benefits or following fair employment laws; ties to Trump; rampant sexual harassment and toxic bro culture...
But tipping is a deal breaker.
Re: Uber rolls out in-app tipping
#298Earlier quoted context omitted.
I actually really enjoy talking to my driver. They usually have a very different background than me. Maybe they recently immigrated from another country, for example. And it's neat to hear a bit about their life. If you think of interacting with another human as a chore, then it will be a chore. But if you think of it an an opportunity to learn, then it can be very rewarding I think.
That's awesome that you enjoy that, but not everyone does. Many of us are introverted and/or shy, and forced interaction with a stranger is very draining. Claiming that this is a personal choice or frame of mind is incorrect. I would rather save my social/emotional energy for my actual friends, not people I'll likely never see again after a 10-minute ride.
Actually I am both introverted and shy! So to have these sorts of conversations was, for me, both a choice and a frame of mind.
Your personal experience is just as valuable as mine, but claiming that my opinion is 'incorrect' is probably a bit over the top. :P
Re: Uber rolls out in-app tipping
#299Earlier quoted context omitted.
Uber's margin on a ride is already 35-40% in US cities (source: UberPeople), thanks to their 'upfront fares' pricing (rider fare is not used for calculation of driver fares at all, drivers are paid per mile/km and min), their Booking fees, UberPool pricing disparities, and Surge disparities (a rider paying a 1.5x surge does not necessarily mean a driver is receiving 1.5x).
> (rider fare is not used for calculation of driver fares at all, drivers are paid per mile/km and min) Is this still the case? Uber recently lost a class-action suit about this (and I got a silly $42 check in the mail from it).
They updated their ToS to reflect this.
Re: Uber rolls out in-app tipping
#300Earlier quoted context omitted.
I actually really enjoy talking to my driver. They usually have a very different background than me. Maybe they recently immigrated from another country, for example. And it's neat to hear a bit about their life. If you think of interacting with another human as a chore, then it will be a chore. But if you think of it an an opportunity to learn, then it can be very rewarding I think.
I enjoy talking to my uber drivers as well but I don't want them to be obliged to talk to me. I'm an extroverted person and I enjoy chatting, but there are times when I'm busy and want to check my email etc; but with tipping there'll be more drivers who start the conversation and it'll be rude to not reply. Honestly though, I don't see the need for tipping to make people interact with each other. I've been taking ube…
I use Lyft, which has always had tipping, and I don't find this to be an issue. Usually I am the one that starts the conversation. And I'm no fan of tipping in general, but there's a lot more to a ride besides conversation that someone might want to tip for.