Uber rolls out in-app tipping

Post by shadow_banned » Wed, Jun 21, 2017, 10:31 AM UTC

kelnos wrote: post #238

zamalek wrote: post #207

Earlier quoted context omitted.

I'm not sure how to feel about it too. While I will be tipping (when actually using Uber), after I initially wondered why Uber didn't allow tips I concluded that the drivers could become unfriendly about it. They are not yet aggressive about ratings here (South Africa), but I've heard horror stories from the US. I agree completely. Not only woulld this all go away if they are paid better, but they would likely be mor…

My rule of thumb with Lyft is that if the driver mentions giving them a good rating or tip, they get no tip. Directly asking for a tip (and thereby creating a guilt-ridden obligation) violates the implied social contract around tipping. (Think about other services where a tip is expected: it is rare for anyone to verbally mention a tip.) When I used to use Uber, my policy was that if a driver asked for a tip, I would…

Post by creepydata » Wed, Jun 21, 2017, 11:11 AM UTC

kelnos wrote: post #238

zamalek wrote: post #207

Earlier quoted context omitted.

I'm not sure how to feel about it too. While I will be tipping (when actually using Uber), after I initially wondered why Uber didn't allow tips I concluded that the drivers could become unfriendly about it. They are not yet aggressive about ratings here (South Africa), but I've heard horror stories from the US. I agree completely. Not only woulld this all go away if they are paid better, but they would likely be mor…

My rule of thumb with Lyft is that if the driver mentions giving them a good rating or tip, they get no tip. Directly asking for a tip (and thereby creating a guilt-ridden obligation) violates the implied social contract around tipping. (Think about other services where a tip is expected: it is rare for anyone to verbally mention a tip.) When I used to use Uber, my policy was that if a driver asked for a tip, I would…

Post by creepydata » Wed, Jun 21, 2017, 11:39 AM UTC

Post by cletus » Wed, Jun 21, 2017, 12:01 PM UTC

whiddershins wrote: post #184

I am so unhappy about this change. I tip well everywhere it is expected, restaurants, bars, cabs etc. I hate the system but it is factored in to the price and there's nothing I can do about it. What I loved about Uber when it started was there was no ambiguity. Prices were predictable, as were wait times. Zero cognitive overhead. No guilt or internal debate. Over time every little thing I loved about Uber was taken a…

Post by verelo » Wed, Jun 21, 2017, 12:13 PM UTC

cletus wrote: post #287

whiddershins wrote: post #184

I am so unhappy about this change. I tip well everywhere it is expected, restaurants, bars, cabs etc. I hate the system but it is factored in to the price and there's nothing I can do about it. What I loved about Uber when it started was there was no ambiguity. Prices were predictable, as were wait times. Zero cognitive overhead. No guilt or internal debate. Over time every little thing I loved about Uber was taken a…

+1 And Uber is... gone (from my phone). I hate tipping with a passion and despite Uber's questionable practices I was prepared to use it instead of Lyft based solely on tipping. So now I, as a user, have to concern myself with issues like: is the driver actually getting the tip? Or is Uber taking a cut? Does this mean Uber is paying the driver less because they can now get a tip? I don't want to have to concern mysel…