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Uber rolls out in-app tipping

washingtonpost.com

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Re: Uber rolls out in-app tipping

#171

Earlier quoted context omitted.

And it's incredibly easy and low stress, all done through the app.

Which is identical to what Uber just added?

Yes and my point is that it is not hurting Lyft's growth. It's not hard for people to use--which was what the GP was speculating about.

Re: Uber rolls out in-app tipping

#173

Posting on a throwaway because of tipping stigma. I take close to 1,000 Uber trips per year. The biggest disappointment about this change to me is that I won't be having conversations with Uber drivers anymore. Uber drivers will now be obligated to make pleasant conversation with me. I have no interest in speaking to somebody who's obligated to make pleasant conversation with me. When you add tipping, you're essentia…

If Uber drivers' pay ends up at exactly what it was before this, I think Uber's going to have a big problem as all their drivers ditch the platform. Uber already pays their drivers shit, there's no way they can justify taking even more of the money from each ride away from the driver.

As for whether they should tip in the first place, this wouldn't be a problem if Uber charged enough to begin with. But they got into a price war, with a company that does do tipping already, and they simply don't charge enough now to pay the drivers enough.

Re: Uber rolls out in-app tipping

#174

Tipping sucks because then the driver wants to build a relationship with me instead of letting me just zone out or check email or something. I don't want to have a single serving friend every time I need to go somewhere.

I actually really enjoy talking to my driver. They usually have a very different background than me. Maybe they recently immigrated from another country, for example. And it's neat to hear a bit about their life. If you think of interacting with another human as a chore, then it will be a chore. But if you think of it an an opportunity to learn, then it can be very rewarding I think.

I enjoy talking to my uber drivers as well but I don't want them to be obliged to talk to me. I'm an extroverted person and I enjoy chatting, but there are times when I'm busy and want to check my email etc; but with tipping there'll be more drivers who start the conversation and it'll be rude to not reply.

Honestly though, I don't see the need for tipping to make people interact with each other. I've been taking uber for years (both in southern California and Singapore) and I don't see the need for this.

Re: Uber rolls out in-app tipping

#175
Tipping helps people who need it.

It is simple. Voluntary. Binary.

A $1 or $2 tip may not seem like much, but if it gets saved (which often tip receivers do) it adds up. Like found money.

Do uber drivers make a lot? Could $1 $2 $3 help them?

It is not about guilt. It's not about service quality. It is not about greater things. It is about helping someone who most likely needs it.

You could get on a high horse and make grandiose statements - all for a few dollars!!

Tip receivers know the types that never tip. And types that tip big. And types that cant afford to tip.

Dont over think Tipping.

I never wish anyone financial hardship but if you ever experience it you will know how greatful a small or large tip helps.

Re: Uber rolls out in-app tipping

#176

I don't use Uber or Lyft, but if I was, this would drive me away from Uber. From what I hear from my friends who use Uber, 1 reason they love it is because all the charges are through the app and there is no "obligation" to tip, so it's 1 less decision them have to make, i.e. calculate how much to tip, keep wondering if you tipped the driver too much, or too little, what's a "fair" tip for the ride etc etc.

There's still no obligation to tip whatsoever. After your ride, when you next open the app (which could be days later) you are presented with a screen asking you to rate your driver (this already occurs). I think if you give a 5 star, then the option to give a "compliment" is given, which is similar to a badge or a Facebook like. As well, now, a tip button is also presented. You don't have to click on it if you don't…

Doesn't Uber allow drivers to rate passengers as well? Couldn't drivers give low ratings to bad tippers?

Re: Uber rolls out in-app tipping

#177

Posting on a throwaway because of tipping stigma. I take close to 1,000 Uber trips per year. The biggest disappointment about this change to me is that I won't be having conversations with Uber drivers anymore. Uber drivers will now be obligated to make pleasant conversation with me. I have no interest in speaking to somebody who's obligated to make pleasant conversation with me. When you add tipping, you're essentia…

[deleted]

Re: Uber rolls out in-app tipping

#178

Posting on a throwaway because of tipping stigma. I take close to 1,000 Uber trips per year. The biggest disappointment about this change to me is that I won't be having conversations with Uber drivers anymore. Uber drivers will now be obligated to make pleasant conversation with me. I have no interest in speaking to somebody who's obligated to make pleasant conversation with me. When you add tipping, you're essentia…

As someone who literally works for tips, I've found that I make more tips when I am sincere with guests (of the hotel that I work at).

Re: Uber rolls out in-app tipping

#179

Tipping sucks because then the driver wants to build a relationship with me instead of letting me just zone out or check email or something. I don't want to have a single serving friend every time I need to go somewhere.

I actually really enjoy talking to my driver. They usually have a very different background than me. Maybe they recently immigrated from another country, for example. And it's neat to hear a bit about their life. If you think of interacting with another human as a chore, then it will be a chore. But if you think of it an an opportunity to learn, then it can be very rewarding I think.

I commute via Uber so the idea of having to talk every time is awful. Plus after a while every Uber conversation is exactly the same.

Re: Uber rolls out in-app tipping

#180

Posting on a throwaway because of tipping stigma. I take close to 1,000 Uber trips per year. The biggest disappointment about this change to me is that I won't be having conversations with Uber drivers anymore. Uber drivers will now be obligated to make pleasant conversation with me. I have no interest in speaking to somebody who's obligated to make pleasant conversation with me. When you add tipping, you're essentia…

How many Lyft trips per year for you? Because they've had tipping for a while, so you don't need to speculate about how this is going to ruin everything.
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