If this is Uber's way of being more like Lyft I don't think it will help.
Uber rolls out in-app tipping
141–150 of 376 posts
Re: Uber rolls out in-app tipping
#142Tipping culture needs to die. It's gross and unfair to put the burden of payment on the customer. It does not improve service, only lets business owners skate by with paying their employees like dirt. Restaurant workers, drivers, doormen, valets, whatever - they are doing real work and should paid as such. If they have a bad attitude then they should be fired. It should be not up to the customer to 'reward' good beha…
> I don't love that Lyft even has a tipping option, but at least it's optional.
It is going to be exactly the same with Uber's tipping.
Re: Uber rolls out in-app tipping
#143I don't use Uber or Lyft, but if I was, this would drive me away from Uber.
From what I hear from my friends who use Uber, 1 reason they love it is because all the charges are through the app and there is no "obligation" to tip, so it's 1 less decision them have to make, i.e. calculate how much to tip, keep wondering if you tipped the driver too much, or too little, what's a "fair" tip for the ride etc etc.
Re: Uber rolls out in-app tipping
#144I don't use Uber or Lyft, but if I was, this would drive me away from Uber. From what I hear from my friends who use Uber, 1 reason they love it is because all the charges are through the app and there is no "obligation" to tip, so it's 1 less decision them have to make, i.e. calculate how much to tip, keep wondering if you tipped the driver too much, or too little, what's a "fair" tip for the ride etc etc.
Lyft already has tipping.
Re: Uber rolls out in-app tipping
#145They're charging teens more?? The people who earn the least if any at all... is there a special teens services that I'm not aware of?
And who asked for tipping besides drivers? Hate the concept. Charge us more or split the fare with them better.
Re: Uber rolls out in-app tipping
#146I don't use Uber or Lyft, but if I was, this would drive me away from Uber. From what I hear from my friends who use Uber, 1 reason they love it is because all the charges are through the app and there is no "obligation" to tip, so it's 1 less decision them have to make, i.e. calculate how much to tip, keep wondering if you tipped the driver too much, or too little, what's a "fair" tip for the ride etc etc.
Lyft already has tipping.
And it's incredibly easy and low stress, all done through the app.
Re: Uber rolls out in-app tipping
#147I've already been tipping Uber/Lyft drivers in cash since I first used either service.
I'm not sure how I feel about Uber being able to collect data on tip collection.
Re: Uber rolls out in-app tipping
#148Re: Uber rolls out in-app tipping
#149I don't use Uber or Lyft, but if I was, this would drive me away from Uber. From what I hear from my friends who use Uber, 1 reason they love it is because all the charges are through the app and there is no "obligation" to tip, so it's 1 less decision them have to make, i.e. calculate how much to tip, keep wondering if you tipped the driver too much, or too little, what's a "fair" tip for the ride etc etc.
There's still no obligation to tip whatsoever. After your ride, when you next open the app (which could be days later) you are presented with a screen asking you to rate your driver (this already occurs). I think if you give a 5 star, then the option to give a "compliment" is given, which is similar to a badge or a Facebook like.
As well, now, a tip button is also presented. You don't have to click on it if you don't want to.
I will never tip with zero guilt.
Re: Uber rolls out in-app tipping
#150I used Uber to move across the city recently. Since I don't have much, I just needed a few SUV trips.
Each time the Uber driver got out and helped me load up his car, and then he helped me unload. I tipped them with cash except in one case where I just didn't have bills small enough (wasn't thinking).
This is nice.