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Uber rolls out in-app tipping

washingtonpost.com

41–50 of 376 posts

Re: Uber rolls out in-app tipping

#41
Wow. There are a lot of people in here that have never worked in the Services industry or done the math for an Uber driver's take home pay after taxes/gas/maintenance.

It's ironic how the same people who say they don't mind paying a higher price vs tips, are choosing Uber because they are cheaper than a Lyft/Taxi.

Re: Uber rolls out in-app tipping

#42

Now I'm going to start using Lyft again. The tipping model is terrible and given the option I'll always shy away from it. Even though Lyft has the same feature, they pay better, so I don't feel bad for not tipping them. Also having to deal with some of the shadier/creepier drivers expecting tips sounds like something I'd rather not deal with.

why not just ignore the tipping option, you don't have to.

Re: Uber rolls out in-app tipping

#46

Now I'm going to start using Lyft again. The tipping model is terrible and given the option I'll always shy away from it. Even though Lyft has the same feature, they pay better, so I don't feel bad for not tipping them. Also having to deal with some of the shadier/creepier drivers expecting tips sounds like something I'd rather not deal with.

You're going to switch to Lyft, which has had a tipping model for ages, because a competitor is just now adding tipping?

Perfectly logical if that was main reason not to use Lyft, now on a leveled field Uber may seem worse and Lyft wins the business. No tipping was kinda big difference for Uber.

Re: Uber rolls out in-app tipping

#47

Earlier quoted context omitted.

Widely despised social pressure.

Doesn't matter if it's despised as long as it's accepted. Edit: To be clear, I am speaking from Uber's perspective.

I despise how little drivers are paid. This is also accepted. What's your point?

Re: Uber rolls out in-app tipping

#48
post #8

The most important feature I liked in Uber relative to lyft was no tipping. Why not spike the price up a little and compensate them. When they have started, the motto was, "Uber - Your private driver" and it was truly like that until today I tip the driver like every other service you get.

> When they have started, the motto was, "Uber - Your private driver" and it was truly like that

Are cash tips expected on Uber Black? My understanding is that segment operates on much more generous rates than cut-throat UberX.

Re: Uber rolls out in-app tipping

#50
Tipping does not increase the service you get from someone. It just makes the customer feel guilty or pay more. Look at Publix: Rated No. 1 in the Temkin Customer Experience Ratings and No. 2 for Customer Service. But Tipping their baggers, even if they help you out to your car, is against company policy.
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