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Uber rolls out in-app tipping

washingtonpost.com

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Re: Uber rolls out in-app tipping

#11

Post by kilroy123 »

bpicolo wrote: post #2

Why not just raise the prices a bit again? Now I'm worried I'll get down-starred for not tipping on Uber, which is just kind of annoying. I feel like not requiring a tip is Uber's biggest differentiator

Of course, you'll get rated lower if you don't tip. You'll probably get 1 star every time. I would much prefer they just raise the prices a bit.

Re: Uber rolls out in-app tipping

#12

Post by drzaiusapelord »

The main reason I use Uber is so I dont have to get into this weird passive-aggressive social situation with drivers over tips. Just raise the prices. Tipping my uber driver is like tipping my McDonalds teller. If pay is an issue just raise prices.

Tipping is just something abused to keep base prices low. It makes no sense outside of dishonest pricing schemes.

Also do these drivers really want me to base my tip on the quality of their driving? I find most uber and cab drivers are unsafe and frankly, shitty drivers.

Re: Uber rolls out in-app tipping

#13

Post by ultimoo »

bpicolo wrote: post #2

Why not just raise the prices a bit again? Now I'm worried I'll get down-starred for not tipping on Uber, which is just kind of annoying. I feel like not requiring a tip is Uber's biggest differentiator

I'd expect the driver software to let the driver rate the passenger before being shown the tip amount. Often times, I'll tip lyft drivers the next day or even the next time I open the lyft app.

Re: Uber rolls out in-app tipping

#14

Post by opportune »

seattle_spring wrote: post #9
opportune wrote: post #7

Now I'm going to start using Lyft again. The tipping model is terrible and given the option I'll always shy away from it. Even though Lyft has the same feature, they pay better, so I don't feel bad for not tipping them. Also having to deal with some of the shadier/creepier drivers expecting tips sounds like something I'd rather not deal with.

You're going to switch to Lyft, which has had a tipping model for ages, because a competitor is just now adding tipping?

I realized that and just edited my post

Re: Uber rolls out in-app tipping

#16

Post by [deleted] »

opportune wrote: post #7

Now I'm going to start using Lyft again. The tipping model is terrible and given the option I'll always shy away from it. Even though Lyft has the same feature, they pay better, so I don't feel bad for not tipping them. Also having to deal with some of the shadier/creepier drivers expecting tips sounds like something I'd rather not deal with.

[deleted]

Re: Uber rolls out in-app tipping

#17

Post by n42 »

opportune wrote: post #7

Now I'm going to start using Lyft again. The tipping model is terrible and given the option I'll always shy away from it. Even though Lyft has the same feature, they pay better, so I don't feel bad for not tipping them. Also having to deal with some of the shadier/creepier drivers expecting tips sounds like something I'd rather not deal with.

Agreed, this is the only feature that kept me from using Lyft. Given every other reason not to use Uber as of late, now that the two platforms are basically the same, this is probably what does it for me.

Re: Uber rolls out in-app tipping

#20

Post by colept »

I'm happy for drivers but not a fan of this change.

In Los Angeles I booked a ride and the driver never showed up. After cancelling the ride I got the $5 charge and luckily their support took care of it.

But tipping is something that needs to go away. I liked Uber despite their troubles because I was paying for a service and the minimum viable product is that the driver gets me from point A to point B safely.

Now what's in a fare? An opportunity to get in a car to pay more money for them to do their job.

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