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Casper, Mattress Maker, Raises $170M and Plans I.P.O

nytimes.com

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Re: Casper, Mattress Maker, Raises $170M and Plans I.P.O

#111

Post by sushid »

jaequery wrote: post #70
halestock wrote: post #19

For those looking for a new mattress, I'd highly recommend Thr Mattress Underground[0]. It's an unbelievably comprehensive resource for mattress reviews and discussion, and goes into great detail about the mattress industry in general (and the "disruptors" including Casper, among others). [0] https://www.themattressunderground.com

i am on my fourth mattress, i took advantage of the 3 - 6 month trial periods with these new online delivery mattress companies. :) if any more of these keeps popping up, i could probably have a free mattress for whole 2 years! i'm sorry but i'm just very picky i guess. :/ i've tried so far: casper, leesa, lull, and ghostbed. honestly, lull is the best one so far for me. it has the most tempurpedic style cushy feelin…

This, IMO, is extreme. I know it's nothing illegal and the cost of doing business, but you've tried four mattresses already. You're costing all of these companies real money with seemingly no real motivation to purchase the mattress as you already have yet another mattress on your list.

You might benefit from reading up on https://en.wikipedia.org/wiki/Secretary_problem and I hope these mattresses stores create some sort of a shared blacklist of customers to prevent freeloaders like you. This is how the average consumer loses generous return policies from places like REI and Costco.

Re: Casper, Mattress Maker, Raises $170M and Plans I.P.O

#113

Post by doughj3 »

frenchpress wrote: post #106
schmookeeg wrote: post #79

Earlier quoted context omitted.

We tried em in Los Angeles. Called on day 89, said we didn't like it -- they asked us if we had a preferred charity to donate the used mattress to, we said nope. They sent it to some homeless shelter apparently. Refund came right back to the CC as promised. No hassles at all. Not even much of a retention script, really. This was early 2016. We sent it back because it was already starting to "set" and create a weird r…

So Casper sent someone to pick the mattress up from your home? Were you required to prep or pack it up before they would take it away?

When we returned ours, Casper coordinated pickup via the nearest Salvation Army who sent a truck to our place. We did not need to pack it up at all.

Re: Casper, Mattress Maker, Raises $170M and Plans I.P.O

#114

Post by ruraljuror »

DanBC wrote: post #83
jackvalentine wrote: post #56

Earlier quoted context omitted.

Reading the complaint ( https://sleepopolis.com/wp-content/uploads/2016/09/caspers-a... ) it looks like Casper is suing them for not disclosing their referral links are referral links whilst alleging that they steer people away from products they don't get good referrals on. I have no idea about the basis or any of the details but it's not just "wrote review, got sued".

Here's a review from just before the first complaint. It doesn't seem to mention any affiliate money. https://web.archive.org/web/20160427113129/http://sleepopoli... So, that might be a relevant complaint. I'm not sure why, now the site has the needed disclosures, it's okay for Casper to keep up the lawsuit.

At the very bottom: If you use one of my links and purchase a mattress or other product you should know that the respective companies pay me a small referral fee.

Re: Casper, Mattress Maker, Raises $170M and Plans I.P.O

#115

Post by interfixus »

xor1 wrote: post #65
interfixus wrote: post #23

Yet another little corner of life where I'm left wondering out in the dark. Absolutely not denigrating anyone's preferences - it's just that I simply don't get it: Give me a slab of foam rubber - and maybe give me a new one after five or ten years - and I couldn't be happier. Fancy mattresses range - in my limited view - from quite on a level with foam down to way too squishy .

Where do I get a slab of foam rubber? I'm definitely not interested in spending money on a mattress, and I need to upgrade my size soon...

Some sort of furniture outlet. Even IKEA, I think. They still call them mattresses, only, they're 20 bucks, not hundreds of them.

Mind you, you'll be in for some pretty seroius HN downvoting. Not the done thing :)

Re: Casper, Mattress Maker, Raises $170M and Plans I.P.O

#116

Post by tedmiston »

sushid wrote: post #111
jaequery wrote: post #70

Earlier quoted context omitted.

i am on my fourth mattress, i took advantage of the 3 - 6 month trial periods with these new online delivery mattress companies. :) if any more of these keeps popping up, i could probably have a free mattress for whole 2 years! i'm sorry but i'm just very picky i guess. :/ i've tried so far: casper, leesa, lull, and ghostbed. honestly, lull is the best one so far for me. it has the most tempurpedic style cushy feelin…

This, IMO, is extreme. I know it's nothing illegal and the cost of doing business, but you've tried four mattresses already. You're costing all of these companies real money with seemingly no real motivation to purchase the mattress as you already have yet another mattress on your list. You might benefit from reading up on https://en.wikipedia.org/wiki/Secretary_problem and I hope these mattresses stores create some…

There's nothing wrong with giving products a free trial and returning those you're unsatisfied with during the normal trial period. That's why it exists.

Unlike the secretary problem, the parent can re-buy any mattress at anytime, and one person buying a mattress doesn't impact another's ability to buy the same model. Additionally the decision can be deferred until after trying many / every model to make a better / optimal purchase.

REI taking its unlimited return policy down to one year was not from normal trial usage but from a select few returning gear after years of usage.

Re: Casper, Mattress Maker, Raises $170M and Plans I.P.O

#117

Post by Hydraulix989 »

sushid wrote: post #111
jaequery wrote: post #70

Earlier quoted context omitted.

i am on my fourth mattress, i took advantage of the 3 - 6 month trial periods with these new online delivery mattress companies. :) if any more of these keeps popping up, i could probably have a free mattress for whole 2 years! i'm sorry but i'm just very picky i guess. :/ i've tried so far: casper, leesa, lull, and ghostbed. honestly, lull is the best one so far for me. it has the most tempurpedic style cushy feelin…

This, IMO, is extreme. I know it's nothing illegal and the cost of doing business, but you've tried four mattresses already. You're costing all of these companies real money with seemingly no real motivation to purchase the mattress as you already have yet another mattress on your list. You might benefit from reading up on https://en.wikipedia.org/wiki/Secretary_problem and I hope these mattresses stores create some…

I felt pretty guilty and remorseful after returning ONE mattress that I did not sleep well on at all during the trial period, and then I found out about the incredible markup on these mattresses (at the price I paid, the markup was well over 5x).

It's hard for me to see your comment as anything other than virtue signalling.

Re: Casper, Mattress Maker, Raises $170M and Plans I.P.O

#118

Post by xor1 »

interfixus wrote: post #115
xor1 wrote: post #65

Earlier quoted context omitted.

Where do I get a slab of foam rubber? I'm definitely not interested in spending money on a mattress, and I need to upgrade my size soon...

Some sort of furniture outlet. Even IKEA, I think. They still call them mattresses, only, they're 20 bucks, not hundreds of them. Mind you, you'll be in for some pretty seroius HN downvoting. Not the done thing :)

Any chance you can link me to an example? are you talking about a topper?

e.g. https://www.overstock.com/Bedding-Bath/Splendorest-3-inch-Sl...

Re: Casper, Mattress Maker, Raises $170M and Plans I.P.O

#119

Post by xor1 »

dwrowe wrote: post #91
xor1 wrote: post #63

Earlier quoted context omitted.

>You shouldn't be able to sue someone for writing a review You can sue anyone for anything.

They said you "shouldn't" be able to. Being able to sue for anything becomes effective censorship by those with the deepest pockets.

>Being able to sue for anything becomes effective censorship by those with the deepest pockets.

You've misunderstood both my post and the post I was replying to. I know what they said, and I agree that the pay-to-play American legal system needs to be reworked. They were talking about stopping a specific kind of lawsuit, not all lawsuits that you'd consider "censorship".

Re: Casper, Mattress Maker, Raises $170M and Plans I.P.O

#120

Post by Nexxxeh »

joshuamcginnis wrote: post #18

I got a sour taste in my mouth for Casper when I learned of their Federal lawsuits against affiliate bloggers who reviewed their product. I personally felt like Sleepopolis's review of Casper was as fair and observational as one could get with such a thing. Lawsuit Details: https://sleepopolis.com/blog/casper-sues-sleepopolis-with-fe... Casper Mattress Review: https://sleepopolis.com/mattress-reviews/casper-mattress-…

The whole industry seems to be fucked.

From what I've read of Sleepopolis, might basically be an SEO-orientated affiliate scam with fabricated/misattributed reviews. Or it might be completely above board.

The Purple lawsuit against HonestMattressReviews was interesting, where it looks like Purple were actually in the right, and the guy was actually a shill for GhostBed. May or may not be the case, afaik it's still at trial.

https://www.youtube.com/watch?v=r4Mb0C77x4A

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