To co-founders: I hope you know this as well! Keep pricing in a way that shows you understand your target market.
Launch HN: Solve (YC S17) – We Save International Travelers Hours of Time
151–160 of 207 posts
Re: Launch HN: Solve (YC S17) – We Save International Travelers Hours of Time
#152Re: Launch HN: Solve (YC S17) – We Save International Travelers Hours of Time
#153To HN readers complaining about pricing: You Are Not The Target Audience. At least unless you (or your employer) are willing to pay $2000 extra to fly BER-SFO first class to get an extra few hours of sleep on your way to a high-value meeting. To co-founders: I hope you know this as well! Keep pricing in a way that shows you understand your target market.
Re: Launch HN: Solve (YC S17) – We Save International Travelers Hours of Time
#154Earlier quoted context omitted.
On the topic of price transparency, can you discuss the breakdown of the pricing between different airports? I've traveled enough that I'm not particularly interested in anything besides expedited immigration, and I can totally accept that it's expensive to get a person past security and buy you into the line, but I'm confused about the difference in pricing for, e.g., LHR, where $220 gets you fast tracked, and SFO,…
That totally makes sense. Right now, we're working with a fair amount of fragmented suppliers. At airports with higher demand, we're able to decrease pricing due to scale. As for places like SFO - in the US in general (Miami and JFK airport being the exceptions), no company has access to meet clients at the gate for international arrivals, so this service isn't as in demand. We're also still working on crafting our w…
Re: Launch HN: Solve (YC S17) – We Save International Travelers Hours of Time
#155One of the first things I do when I arrive in a new country is pick up a local SIM card so I can use my phone without roaming charges. Sometimes this is nice and simple where you just walk to a booth in the airport and pick one up, other times it's a real hassle, having to hunt around for a local shop and fill in personal information on sign-up. Have you considered providing local SIM cards as part of your service?
T-mobile (Post-paid) has free international data and SMS... works in 100s of countries. No extra cost. This is the sole reason I am a customer. The data is slow, but definitely good enough. It is good enough to use google hangouts to call phones back in the states.
Re: Launch HN: Solve (YC S17) – We Save International Travelers Hours of Time
#156One of the first things I do when I arrive in a new country is pick up a local SIM card so I can use my phone without roaming charges. Sometimes this is nice and simple where you just walk to a booth in the airport and pick one up, other times it's a real hassle, having to hunt around for a local shop and fill in personal information on sign-up. Have you considered providing local SIM cards as part of your service?
Disclaimer: I am just a happy Fi customer
Re: Launch HN: Solve (YC S17) – We Save International Travelers Hours of Time
#157Earlier quoted context omitted.
Or just use Google's Project Fi with no roaming charges (if you are from US).
From what I hear, Fi is by no means perfect, it's only available for a few phone models, and I'm not from the USA anyway.
Re: Launch HN: Solve (YC S17) – We Save International Travelers Hours of Time
#158Earlier quoted context omitted.
While I'm here, another concern I'd have is stickiness. With Gobble I'll happily pay a weekly subscription and make dinner all the time. With Solve, most people only travel a few times a year. Maybe this reinforces that Solve is more for (frequent) biz travelers, where it would be stickier. I have a few friends who are management consultants who fly literally every week, their companies might pay $200 for them to sav…
I hear your concerns. The key I found in certain airports is that one day immigration might have no wait, but another day you're stuck waiting for over an hour. For people who travel relatively frequently, especially business travelers going long distances, seeing that line is a nightmare. To your point, $210 in HK isn't for everyone, but a number of people find the cost quite reasonable for the time savings and safe…
Re: Launch HN: Solve (YC S17) – We Save International Travelers Hours of Time
#159One of the first things I do when I arrive in a new country is pick up a local SIM card so I can use my phone without roaming charges. Sometimes this is nice and simple where you just walk to a booth in the airport and pick one up, other times it's a real hassle, having to hunt around for a local shop and fill in personal information on sign-up. Have you considered providing local SIM cards as part of your service?
If you (or anyone else) has to travel to Japan I endorse https://www.rentafonejapan.com/ - they will have the phone or cell modem delivered to your hotel and you can drop it to the reception or in a mail delivery box on your way to the airport.
Re: Launch HN: Solve (YC S17) – We Save International Travelers Hours of Time
#160One of the first things I do when I arrive in a new country is pick up a local SIM card so I can use my phone without roaming charges. Sometimes this is nice and simple where you just walk to a booth in the airport and pick one up, other times it's a real hassle, having to hunt around for a local shop and fill in personal information on sign-up. Have you considered providing local SIM cards as part of your service?
This is a huge pain in many of the airports that I have travelled. In fact, you'll even get ripped off at some. For example Rome. We paid 50 euros for a supposedly Schengen wide 1GB plan but as soon as we left Italy that SIM was useless. So yeah, I'd definitely pay someone if they can just hand me a SIM at a nominal price as soon as I walk out of immigration/baggage claim Singapore has done this in a great way. As so…