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Dubai airport has a service called 'marhaba' which basically does this but only in Dubai.
It's great for helping someone who is older or disabled figure out their connecting flights through an airport.
Smart to bring this to more places.
Your pricing is pretty spot on too, it's a bit less expensive than marhaba btw.
Off-topic, but how expensive are five-letter, English word .com domains right now? I don't see new companies with domains that are small-ish words very often.
For consumer facing product, they find you one of two ways.
1. Social (Paid ads) 2. Google search (Paid ads)
I am not talking about viral products or brands, I am talking about the average service (like this one).
I saw many companies do this mistake, some paid 10K some paid 2m<, all made a mistake IMHO.
Earlier quoted context omitted.
Since you're an international traveler, I'd like your thoughts on our idea. Would you think it's a life saver if the hotel you checked into at your destination gave you a smartphone that gives you access to the Internet, Google Maps, and other travel-related apps while you can also use it to Wifi hotspot your own personal phone?
No. I don't stay at hotels, I stay at airbnbs. Most hotels / airbnbs have Wi-Fi, so you don't need the separate device. I'd rather just have a SIM card. I buy these at the airport anyway.
One of the first things I do when I arrive in a new country is pick up a local SIM card so I can use my phone without roaming charges. Sometimes this is nice and simple where you just walk to a booth in the airport and pick one up, other times it's a real hassle, having to hunt around for a local shop and fill in personal information on sign-up. Have you considered providing local SIM cards as part of your service?
This is a huge pain in many of the airports that I have travelled. In fact, you'll even get ripped off at some. For example Rome. We paid 50 euros for a supposedly Schengen wide 1GB plan but as soon as we left Italy that SIM was useless. So yeah, I'd definitely pay someone if they can just hand me a SIM at a nominal price as soon as I walk out of immigration/baggage claim Singapore has done this in a great way. As so…
I registered a domain name a while back 'DeliveryOnArrival.com' with the idea to also accelerate business travel. The plan was that you could travel with less stuff (and therefore could bring only hand luggage) and get what normally use and need delivered on arrival: at the airport gate, in your Uber, in your Hertz rental, or at your hotel. Never executed on it though, maybe a nice add-on service (I would use it).
I think this can make sense. I recently traveled with a toddler for the first time. I was amazed by how in certain airports (the Asian ones), when they saw I had a toddler, they managed to speed up the process by sending me to other lines. At the same time, in the US they didn't send me to any special line and was horrible. I would have easily paid 200$ to avoid staying in line with a toddler. The website though seem…
Thanks for your feedback. We are working on the language on the website. Believe it or not, our pricing / services page ( https://www.solve.com/pricing/ ) explains this service much better than what's been done in the past, but you're right that there's room for improvement. The next version of the site will be launching this month and is a bit clearer.
Where are you seeing (your own comprehensive market research?) that there's an actual demand for this? I'm very curious as wanting a service like this seems like such an odd desire to me. Traveling is cumbersome at times, but those that do it often often have it down to a science themselves.
This type of service has actually existed for about 20 - 30 years and a decent number of people use it, but there's never been 1) an easy way to book it and 2) price transparency. We've solved those two issues and we believe many more people will book the service once they're aware of it. Plus, frequent travelers want to move quickly and safely and we help make that happen.
Earlier quoted context omitted.
Wow, yeah that domain must have cost a ton of money. Wouldn't that be worth at least 5 figures, maybe even 6? Is that something that YC would encourage them to do, and maybe help fund the domain purchase?
You're right, the domain wasn't cheap, but we had it prior to YC. We bought Solve.com at my last company (n/k/a StudentBrands.com) for a math-related product we were going to build, but we decided to focus elsewhere and didn't use the domain. Anyway, we were able to work out a way to use it in a way that worked out for everyone.
Nice service, lots of luck.
One of the first things I do when I arrive in a new country is pick up a local SIM card so I can use my phone without roaming charges. Sometimes this is nice and simple where you just walk to a booth in the airport and pick one up, other times it's a real hassle, having to hunt around for a local shop and fill in personal information on sign-up. Have you considered providing local SIM cards as part of your service?