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Uh, would they be given unrestricted access to user data? Or does every Apple employee have access to this data and are left to exercise restraint?
And what about Apples claim that data is encrypted at rest?
Can confirm. I've had someone contact me on snapchat and show me screenshots of Apple's internal tools and offer to run queries for $$$. He was willing turn off 2FA, change the email, and reset the password (thus, giving me access) for $$$$. He told me that he texts a friend who calls and pretends to be the customer in question, and texts him all the verification questions he has to ask as part of SOP. Many AppleCare…
Obviously this is bad overall, but at least now I can point to a specific example of this happening.
So it's not just email addresses / metadata from iCloud. This implies that 1) at least some iCloud data is stored unencrypted at rest, and 2) employees can query this data using internal tools.
This seems pretty bad.
Hoping comments can resist the urge to turn this into an apple bashing thread. Having someone purposefully steal your data from the inside doesn't mean you don't care about privacy. They likely won't reveal anything but I'm curious how they could get the info out of Apple systems. Most companies of Apple's size lock down work stations to the point of slowing down workers efficiency to keep customer data safe. Especia…
Oh snap. And Apple has been touting itself as the champion of privacy in comparison with Google, Facebook and Microsoft... This doesn't look good for them
Being the victim of criminal behaviour, and not caring about other people's privacy are two very different things.