Chinese authorities detain Apple employees suspected of selling customer data
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Re: Chinese authorities detain Apple employees suspected of selling customer data
#2Can confirm. I've had someone contact me on snapchat and show me screenshots of Apple's internal tools and offer to run queries for $$$. He was willing turn off 2FA, change the email, and reset the password (thus, giving me access) for $$$$.
He told me that he texts a friend who calls and pretends to be the customer in question, and texts him all the verification questions he has to ask as part of SOP.
Many AppleCare employees work from home, so I can see it is difficult to track and stop this sort of thing.
Re: Chinese authorities detain Apple employees suspected of selling customer data
#3Oh snap. And Apple has been touting itself as the champion of privacy in comparison with Google, Facebook and Microsoft... This doesn't look good for them
Re: Chinese authorities detain Apple employees suspected of selling customer data
#4Oh snap. And Apple has been touting itself as the champion of privacy in comparison with Google, Facebook and Microsoft... This doesn't look good for them
Even the NSA has leakers.
Re: Chinese authorities detain Apple employees suspected of selling customer data
#5Oh snap. And Apple has been touting itself as the champion of privacy in comparison with Google, Facebook and Microsoft... This doesn't look good for them
Well, I guess there is a difference between what your company as a whole believes in, and what 20 criminals disguised as employees do...
Re: Chinese authorities detain Apple employees suspected of selling customer data
#6Oh snap. And Apple has been touting itself as the champion of privacy in comparison with Google, Facebook and Microsoft... This doesn't look good for them
Being the victim of criminal behaviour, and not caring about other people's privacy are two very different things.
Re: Chinese authorities detain Apple employees suspected of selling customer data
#7Is Apple storing everyone's data in China / do these 'bad apples' in China have access to every iCloud customers or is it just a local Chinese concern?
Re: Chinese authorities detain Apple employees suspected of selling customer data
#8Hoping comments can resist the urge to turn this into an apple bashing thread.
Having someone purposefully steal your data from the inside doesn't mean you don't care about privacy.
They likely won't reveal anything but I'm curious how they could get the info out of Apple systems. Most companies of Apple's size lock down work stations to the point of slowing down workers efficiency to keep customer data safe. Especially with their over seas operations.
Re: Chinese authorities detain Apple employees suspected of selling customer data
#9Oh snap. And Apple has been touting itself as the champion of privacy in comparison with Google, Facebook and Microsoft... This doesn't look good for them
It's not Apple's policy to sell information. This is employees engaging in criminal behavior. Still not good for Apple, but it's correctable (firing and pressing charges as appropriate; institute stronger internal policies on both hiring and information access). Facebook and Google can't stop selling our information without going out of business (or a major pivot).
Re: Chinese authorities detain Apple employees suspected of selling customer data
#10Is Apple storing everyone's data in China / do these 'bad apples' in China have access to every iCloud customers or is it just a local Chinese concern?
Per the article, it's not clear at this point which user (Chinese or non-Chinese or both) they were able to obtain.