Nearly everywhere has bureaucrats - it is necessary to a point. They come from all sorts of political leanings.
It isn't really that the bureaucrats are trying to make the bureaucracy inefficient, outside of wanting to protect their own jobs. But the bureaucracy itself is inefficient, partially because the lawmakers haven't upgraded the bureaucracy with the times nor made full use of the tools they have.
For example, if you had a suspended license in Indiana, there used to be only 3 locations you could go to get it reinstated. This, for most folks, required a car to travel there. They had a special building to go to with bad parking so that they could enter your information into a computer. If your insurance company had to fax proof of insurance (yes, fax), it went to a different building. I highly doubt folks in the DMV were working to keep it that way.
It finally changed when the laws changed, which not only allowed folks to go to their local branch to do everything, but also funded a website where folks could renew plates (among other things) and allowed folks to visit branches in other areas, which made things more efficient. Make no mistakes, though - this was a top-down sort of thing.
And that's really where the problem is: Inefficiency and political infighting. Not the bureaucrats, not progressives, not conservatives, and certainly not labor unions (as the article mentions, though they are a different breed in the US).