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For Hotels, There’s No Room Left for Online Travel Agencies

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11–20 of 133 posts

Re: For Hotels, There’s No Room Left for Online Travel Agencies

#11

Perhaps AirBnB should open up to Hotels and that way all Hotels and BnBs can live in one place for a far better customer experience.

yes, let's put everything in one bucket like with Facebook, Amazon, Google, PayPal... you see, that does not solve all problems ;)

Re: For Hotels, There’s No Room Left for Online Travel Agencies

#12
post #5

It has become ridiculous with these booking sites. When you google a small hotel, often the first many results are hotels.com, bookings.com, tripadvisor.com etc. and the hotel itself is down to spot 3, 4, 5 or even lower. There is a place for the booking sites, especially for exploring several hotels at a time. And they do offer some reviews and comparisons that can be useful. Sometimes, they also offer the cheapest…

I'd argue that tripadvsor.com would be more useful to me than the direct hotel website as I'd see more neutral outlook of the hotel compared to the hotels website itself. I know, the reviews are not 100% neutral given neutral experiences usually don't end up in reviews - only really positive or negative do but it's still useful than not having any opinions which would be the case on hotels website.

Also, the travel websites give the important details, amenities, nearby attractions, restaurants, public transit in the same format across all the hotels so I don't have to fiddle with each and every travel's website in a different way based on what their UX designer decided to do. Also, wayyy more photos on travel websites.

Disclosure - I used to work at TripAdvisor.

Re: For Hotels, There’s No Room Left for Online Travel Agencies

#13
post #7

Thanks for the heads up. I have been trawling the web trying to find ways in online. Does anyone know of a way to automate this, but still retain that personal feel. Thanks for sharing this informatics content and keep updating us. Best Wishes . https://essaysthatwins.com/

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Click on the timestamp, then, if you are eligible to flagging, a link is available.

Re: For Hotels, There’s No Room Left for Online Travel Agencies

#14
post #7

Thanks for the heads up. I have been trawling the web trying to find ways in online. Does anyone know of a way to automate this, but still retain that personal feel. Thanks for sharing this informatics content and keep updating us. Best Wishes . https://essaysthatwins.com/

How do I flag this comment?

[deleted]

Re: For Hotels, There’s No Room Left for Online Travel Agencies

#16
post #5

It has become ridiculous with these booking sites. When you google a small hotel, often the first many results are hotels.com, bookings.com, tripadvisor.com etc. and the hotel itself is down to spot 3, 4, 5 or even lower. There is a place for the booking sites, especially for exploring several hotels at a time. And they do offer some reviews and comparisons that can be useful. Sometimes, they also offer the cheapest…

I used to work a part time job doing hotel reservations for a small hotel a few years ago. Back then about 35-40% of their bookings were made through booking.com, and although I didn't know the actual cut booking.com took, I know it wasn't small. The hotel was always keen on trying to convert their booking.com or other third party customers into direct customers.

We were always instructed, depending upon predicted or actual demand of course (we had someone dedicated to trying to predict demand by populating a spreadsheet with prices), to be willing to haggle with someone that is dealing directly with the hotel if we felt it necessary to sell. I would always recommend that you deal directly with the hotel, especially if you think demand is low. Also, showing up just before the hotel reception closes and swaps to the night shift porters is a great time (10-11pm) as hotel staff are particularly vulnerable to haggling. At that time of night we just want to sell for covering staff wages/fixed costs.

Downside of showing up at the last minute is you can easily be ignorant of local market conditions and show up at 10pm when every bed in the area is occupied due to some local event that you were ignorant of.

Re: For Hotels, There’s No Room Left for Online Travel Agencies

#17
post #5

It has become ridiculous with these booking sites. When you google a small hotel, often the first many results are hotels.com, bookings.com, tripadvisor.com etc. and the hotel itself is down to spot 3, 4, 5 or even lower. There is a place for the booking sites, especially for exploring several hotels at a time. And they do offer some reviews and comparisons that can be useful. Sometimes, they also offer the cheapest…

> Sometimes, they also offer the cheapest price but usually it is just as cheap to call the hotel itself

Apparently, hotels that use booking.com as a sales channel sign a contract that prevents them from charging less for the same rooms on other sales channels.

In Germany and France this practice has been banned. (In Germany by a judgement of the Bundeskartellamt and the Oberlandesgericht Düsseldorf)

Re: For Hotels, There’s No Room Left for Online Travel Agencies

#19
post #5

It has become ridiculous with these booking sites. When you google a small hotel, often the first many results are hotels.com, bookings.com, tripadvisor.com etc. and the hotel itself is down to spot 3, 4, 5 or even lower. There is a place for the booking sites, especially for exploring several hotels at a time. And they do offer some reviews and comparisons that can be useful. Sometimes, they also offer the cheapest…

Booking.com is an absolutely atrocious website. It's full of very pushy marketing that tries to convince you that every hotel is almost fully booked and the entire world is about to place a reservation. Not to mention the weird push-style notifications.

That said, the 24 hour cancellation policy is really useful since some of the listed hotels wouldn't otherwise offer it.

Re: For Hotels, There’s No Room Left for Online Travel Agencies

#20
post #5

It has become ridiculous with these booking sites. When you google a small hotel, often the first many results are hotels.com, bookings.com, tripadvisor.com etc. and the hotel itself is down to spot 3, 4, 5 or even lower. There is a place for the booking sites, especially for exploring several hotels at a time. And they do offer some reviews and comparisons that can be useful. Sometimes, they also offer the cheapest…

> it is just as cheap to call the hotel itself

Only if it's in the same country.

> book through its website

For some hotels, booking via website is often half-baked web app that's full of bugs, doesn't accept certain inputs, etc. Simply because webdev isn't the hotel's main activity. Reviews on the hotel's website are usually non-existent or only positive.

I mean, I hate the booking sites as well, but they are often "less bad" solution than booking directly.

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