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The scourge of web analytics

stavros.io

31–40 of 83 posts

Re: The scourge of web analytics

#31

I could never understand why any ecommerce company would use GA. They are collecting your user's data for ad targeting. Well, guess what? They target ads to your users for competitor's products. You browse a site that has GA on it looking to buy a bike, then that user get hit with bike ads on other sites that host Google ads. Almost every site owner I've spoken to about this issue was unaware of it. Server side analy…

Of course. Why else would GA be free? I've read 90% of websites are using GA. That must be an enormous expense to Google to track that much data.

Re: The scourge of web analytics

#32
post #26

Earlier quoted context omitted.

Ah, quite right, sorry... function windowpop(url, width, height) { var leftPosition, topPosition; //Allow for borders. leftPosition = (window.screen.width / 2) - ((width / 2) + 10); //Allow for title and status bars. topPosition = (window.screen.height / 2) - ((height / 2) + 50); //Open the window. window.open(url+document.URL, "Window2", "status=no,height=" + height + ",width=" + width + ",resizable=yes,left=" + lef…

You can post content in verbatim by indenting it by 2 or more spaces ( https://news.ycombinator.com/formatdoc )

Thanks, updated.

Re: The scourge of web analytics

#33

I could never understand why any ecommerce company would use GA. They are collecting your user's data for ad targeting. Well, guess what? They target ads to your users for competitor's products. You browse a site that has GA on it looking to buy a bike, then that user get hit with bike ads on other sites that host Google ads. Almost every site owner I've spoken to about this issue was unaware of it. Server side analy…

99% of ecommerce folks are not a scale where this would effect anything, and even then google display ads are less than 5% of the usual online marketing mix. It's well worth the tradeoff for the power and flexibility of GA.

Re: The scourge of web analytics

#34
post #33

I could never understand why any ecommerce company would use GA. They are collecting your user's data for ad targeting. Well, guess what? They target ads to your users for competitor's products. You browse a site that has GA on it looking to buy a bike, then that user get hit with bike ads on other sites that host Google ads. Almost every site owner I've spoken to about this issue was unaware of it. Server side analy…

99% of ecommerce folks are not a scale where this would effect anything, and even then google display ads are less than 5% of the usual online marketing mix. It's well worth the tradeoff for the power and flexibility of GA.

Why would scale matter?

Re: The scourge of web analytics

#35

Disclaimer: I'm a bit of a GA power user; although being on the technical side, I'm not really sympathetic towards the marketing uses for analytical data. There's a tough line to draw between excessive and sufficient instrumentation for a given app, and a business will probably opt for more than less data. I'm not sure that's a moral argument against tools like GA, though. Especially given one particularly compelling…

Curious how that pixel works... do you have to mouse over it, seems like if it was that case would be a bad approach/design, one pixel versus 1366x768 (at least). Also I wonder that code sample you posted isn't complete (realize why) but I wonder if it has bound JS or how it works technically (all in the source)... do you still have to include a script... I should just Google it haha.

Re: The scourge of web analytics

#36
post #35

Disclaimer: I'm a bit of a GA power user; although being on the technical side, I'm not really sympathetic towards the marketing uses for analytical data. There's a tough line to draw between excessive and sufficient instrumentation for a given app, and a business will probably opt for more than less data. I'm not sure that's a moral argument against tools like GA, though. Especially given one particularly compelling…

Curious how that pixel works... do you have to mouse over it, seems like if it was that case would be a bad approach/design, one pixel versus 1366x768 (at least). Also I wonder that code sample you posted isn't complete (realize why) but I wonder if it has bound JS or how it works technically (all in the source)... do you still have to include a script... I should just Google it haha.

Google Analytics just allows you to GET a URL to send an event, which that tracking pixel does. Interesting that it actually returns an image, though, I didn't know that.

Re: The scourge of web analytics

#37
post #35

Earlier quoted context omitted.

Curious how that pixel works... do you have to mouse over it, seems like if it was that case would be a bad approach/design, one pixel versus 1366x768 (at least). Also I wonder that code sample you posted isn't complete (realize why) but I wonder if it has bound JS or how it works technically (all in the source)... do you still have to include a script... I should just Google it haha.

Google Analytics just allows you to GET a URL to send an event, which that tracking pixel does. Interesting that it actually returns an image, though, I didn't know that.

So that runs once when the page loads? It's not a continuous/real time tracker? Feel free not to respond as I said I can just Google. Thanks though.

Re: The scourge of web analytics

#38
post #35

Disclaimer: I'm a bit of a GA power user; although being on the technical side, I'm not really sympathetic towards the marketing uses for analytical data. There's a tough line to draw between excessive and sufficient instrumentation for a given app, and a business will probably opt for more than less data. I'm not sure that's a moral argument against tools like GA, though. Especially given one particularly compelling…

Curious how that pixel works... do you have to mouse over it, seems like if it was that case would be a bad approach/design, one pixel versus 1366x768 (at least). Also I wonder that code sample you posted isn't complete (realize why) but I wonder if it has bound JS or how it works technically (all in the source)... do you still have to include a script... I should just Google it haha.

Think it's been answered, but the link below might provide more information on tracking pixels/beacons.

https://en.wikipedia.org/wiki/Web_beacon

Re: The scourge of web analytics

#39
The problem with web analytics is that it is a low barrier to entry. I have a saying - 'if you can't code then do SEO' - and far too many companies have some inexperienced, non-technical squeaky wheel insistent on the overbearing analytics. It is not just the tracking scripts, there is a whole universe of snakeoil built on top of that. In ecommerce there are tracking script things that promise to deliver you the ultimate newsletter - if you sign up for it - and if you don't then all your interactions will be recorded anyway.

This is all fantastic, however, there really just needs to be some compelling CTA for the newsletter signup, which is doable. Instead though, this stuff you could ask the customer has to be magically inferred.

Another favourite is some stalking module for ecommerce that does personalised recommendations. This adds to the bloat and does 'jumble sale recommendations'. To do it properly, with code, is probably a simple SQL query but you still need to build, test, deploy such a thing in a professional way. But a third party script that magically does it, well, sign me up...! (Says the non-technical guy).

On top of that is the instant help widget that someone in marketing expects. There is no need for it if the website actually works and information expected is provided. Again this widget needs to stalk 2000 people for the 1 person that uses it.

So how do I face the challenge? Sometimes due to squeky wheel noise it is not possible. However, if you can do a better job of delivering what the required end information is, then you are good to go.

Some people use analytics for actual sales information, again because some report can be produced easily without any knowledge required. Again, to do a proper report probably needs some knowledge of SQL and coding. So the result is business decisions made on data that is not correct.

There is also a cost to some of these things, you can have a pop up giving customers 10% off their first order with yet more script going on. The script will charge a 8% cut to make it a 18% payout if anyone puts their email address in the popup box.

Then there is affiliate marketing, which is okay but another level where more script is added and more 'fee' paid out for the privilege.

So those scripts you don't see are costing money, real money. You as the consumer pay 10% of the product price to some mystery javascript bloaters every time you 'Buy Now' (which is always next day at the earliest).

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