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Tilt is shutting down

blog.tilt.com

11–20 of 53 posts

Re: Tilt is shutting down

#11
2 weeks to withdraw your money ? That's just ridiculous. Some people are on holidays, some are sick, some are just unable to do it in such a small timeframe...

Re: Tilt is shutting down

#12
post #8
post #7

Earlier quoted context omitted.

It's worked for PayPal for years ... Google will find you a hundred examples of PP deciding to freeze accounts and the funds going up in smoke.

Paypal eventually always pays out, I've yet to hear of a confirmed case where they eventually did not pay out though they can hold on to the money for an unreasonably long time. All the cases that I'm personally familiar with the money eventually turned up. In some cases this took 6 months. That doesn't excuse them but they do have some responsibilities, especially since here in the EU they are seen as a bank and hav…

Paypal NEVER paid me out. over 15 years ago. $800 of user payments that paid $1/mo to support a free site... they claimed i was selling illegal merchandise. i wasn't selling anything.

Re: Tilt is shutting down

#13
post #6

> You can also initiate withdrawals for any collected funds to your bank account through the Tilt platform until June 12, 2017. I highly doubt that is legal. If you hold third party funds you can't just make some arbitrary statement or the money is yours. They will have to make a reasonable effort to reach the affected parties and they will have to give them ample time to withdraw their funds.

I'm pretty sure the "deadline" to withdraw funds is just a scare tactic so that they can just end the platform as quickly as possible. I'd be extremely surprised if they can just keep the funds after June 12, even in the US; it's surely illegal in a place like the UK or Europe. Especially since they're part of a bigger company now, there's no way they can just keep the money (implying that if they somehow did, a person would just sue Airbnb).

Also, they really should take down some parts of their website. I just went to their site after a long time, and noticed I was still logged in, and it stated that Tilt isn't available in my country yet and if I am one of the first 100 people to sign up for a launch notification, I can get a Tilt t-shirt. It also says the following below it:

> We're expanding quickly and currently have offices in the U.S., Canada, UK, and other locations. Interested in joining our international team? Sign up above and we'll reach out when we launch in your region!

It feels like the EOL announcement of Tilt was really done quickly and sloppily. They should have taken down things that reference Tilt being an alive product, rather than just something that is existing because they won't want to be completely terrible and kill the product immediately.

Re: Tilt is shutting down

#15
post #8
post #7

Earlier quoted context omitted.

It's worked for PayPal for years ... Google will find you a hundred examples of PP deciding to freeze accounts and the funds going up in smoke.

Paypal eventually always pays out, I've yet to hear of a confirmed case where they eventually did not pay out though they can hold on to the money for an unreasonably long time. All the cases that I'm personally familiar with the money eventually turned up. In some cases this took 6 months. That doesn't excuse them but they do have some responsibilities, especially since here in the EU they are seen as a bank and hav…

He may be referring to their "seller protection policy" which claims that anything sold without a shipping tracking number (AKA anything virtual) will always be refunded in the cases of a chargeback (even one through paypal's site, not through the credit card company).

This means that if a buyer charges back on a virtual sale, the buyer always wins. Even large companies such as Valve are affected by this[0]

[0]: https://support.steampowered.com/kb_article.php?ref=6687-HJV...

Re: Tilt is shutting down

#16
post #8

Earlier quoted context omitted.

Paypal eventually always pays out, I've yet to hear of a confirmed case where they eventually did not pay out though they can hold on to the money for an unreasonably long time. All the cases that I'm personally familiar with the money eventually turned up. In some cases this took 6 months. That doesn't excuse them but they do have some responsibilities, especially since here in the EU they are seen as a bank and hav…

He may be referring to their "seller protection policy" which claims that anything sold without a shipping tracking number (AKA anything virtual) will always be refunded in the cases of a chargeback (even one through paypal's site, not through the credit card company). This means that if a buyer charges back on a virtual sale, the buyer always wins. Even large companies such as Valve are affected by this[0] [0]: http…

Well, that's the buyer, not paypal. Different story altogether.

Re: Tilt is shutting down

#18

Is it traditional to announce startup shutdown on Friday (this & Sprig) just like layoffs?

Its the end of the quarter, roughly, and probably when payroll gets processed for the 2nd 1/2 of the month and for the 11th 2 week period which is probably more significant..

though that could also relate to layoffs maybe as well..

Re: Tilt is shutting down

#19
I was a huge fan of Tilt and used them for multiple campaigns (mostly social fundraising things, like if a bunch of my friends were going camping we'd dump the bar tab on there, and it was fantastic for burning man camp fundraising).

I have to say I'm super disappointed in Airbnb buying and then destroying this company, especially with the shockingly small amount of notice. Between their new logo, their ill conceived muni advertising, the ability for their platform to facilitate racism, and their handling of this I have to wonder why they haven't hired a better marketing and PR team (or if they're just ignoring the team they have). Sometimes it seems like they actively hate their own brand.

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