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Lyft adds a new app for drivers

businessinsider.com

51–60 of 106 posts

Re: Lyft adds a new app for drivers

#51
post #26

I think this is a very good idea! I know many people around where I live who use local Uber drivers whom they trust to schedule early-morning rides to the airport and things like that. The rider will have the driver come to his/her house at the specified time, and then the driver and the rider will both turn on Uber and the rider's request will be filled by that driver because nobody else is nearby that early. This w…

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Re: Lyft adds a new app for drivers

#52
post #34
post #26

I think this is a very good idea! I know many people around where I live who use local Uber drivers whom they trust to schedule early-morning rides to the airport and things like that. The rider will have the driver come to his/her house at the specified time, and then the driver and the rider will both turn on Uber and the rider's request will be filled by that driver because nobody else is nearby that early. This w…

If they're going to the trouble of pre-arranging the ride, why don't they just use cash/Venmo/Square, and keep Uber's cut of the fare?

I've had at least a dozen Uber drivers suggest something similar when I road with them more than once. Almost all of them wanted to setup something so I'd pay less and they'd make more.

I hadn't done it as I usually don't need Uber / Lyft much but most of the people I know who have used Uber / Lyft have also gotten similar offers so it must be pretty common I would think.

Re: Lyft adds a new app for drivers

#53
post #26

I think this is a very good idea! I know many people around where I live who use local Uber drivers whom they trust to schedule early-morning rides to the airport and things like that. The rider will have the driver come to his/her house at the specified time, and then the driver and the rider will both turn on Uber and the rider's request will be filled by that driver because nobody else is nearby that early. This w…

Oh wow, didn't realize that was the focus of the story -- the title should be "Lyft now allows prebooking on both sides", not the existence of a driver-specific app (though breaking it into a separate app is interesting too).

Re: Lyft adds a new app for drivers

#54
post #38
post #18

Earlier quoted context omitted.

Are taxis more reliable than lift/uber where you live? My experience in Australia is the opposite. I never had a uber (no lift here) not showing up , while booking a taxi is almost like a lottery. Few years back our office manager booked 4 cabs for 6pm of the following day because we had a work function to go to. The first cab showed up at 6.50 after countless calls to the taxi company, the other never did. We ended…

I've had bad experiences like this with both taxis and Ubers. With Uber, I've had dozens of experiences where either (1) There were no drivers available in my area, (2) The drivers repeatedly canceled on me, or (3) The driver didn't cancel, but also never came to pick me up, and instead just drove in the opposite direction for 10-15 minutes. I now don't trust taxis, Uber, or Lyft to get me to the airport very early i…

This is why I still use an old-school limo company ("limo" as in fancy black car, not a real limousine) for airport pickups/dropoffs in my home city. Years ago I found one that's extremely reliable and trustworthy. Nearly five years later I haven't had a single issue.

Uber in general is much better than taxis, but I still wouldn't really trust it for time-critical early morning pickups.

Re: Lyft adds a new app for drivers

#55

Earlier quoted context omitted.

The culture of Lyft (which will merge with the culture of Uber over time I believe) has been more friendly, more conversational where I live. I always sit up front and talk with the person, learn what else they do, how long they've lived in the area. When I try this with Uber (esp in SF), they often show me a thumb pointing towards the backseat instead!

I find that very odd; I haven't noticed that much of a difference between any of the taxi-like apps I've used. I almost always end up sitting in the front, especially in Austin. Plus, don't most drivers drive for both companies at the same time?

Not all, surprisingly! I find a lot of Lyft-only drivers when I'm riding. Their lease/rent programs have helped this.

Re: Lyft adds a new app for drivers

#56
post #34

Earlier quoted context omitted.

If they're going to the trouble of pre-arranging the ride, why don't they just use cash/Venmo/Square, and keep Uber's cut of the fare?

I've had at least a dozen Uber drivers suggest something similar when I road with them more than once. Almost all of them wanted to setup something so I'd pay less and they'd make more. I hadn't done it as I usually don't need Uber / Lyft much but most of the people I know who have used Uber / Lyft have also gotten similar offers so it must be pretty common I would think.

That works until there is any sort of an accident and the driver's insurance doesn't cover them operating their vehicle as a business. Part of the commission that gets paid goes to providing insurance.

Re: Lyft adds a new app for drivers

#57
post #21

Earlier quoted context omitted.

I am a frequent user of Uber. I don't use Lyft at all. I don't see any reason to use Lyft over uber. It's price estimation is wrong. Uber says $39 for airport, Lyft says $35 - $46 for airport. Estimated time of arrival is also wrong. Uber says it will take 4 mins for driver to come while Lyft will say drive will reach in one minute. I mean I can see on the map there is no way driver can reach in one minute. Whenever…

The culture of Lyft (which will merge with the culture of Uber over time I believe) has been more friendly, more conversational where I live. I always sit up front and talk with the person, learn what else they do, how long they've lived in the area. When I try this with Uber (esp in SF), they often show me a thumb pointing towards the backseat instead!

Here in Portland almost every driver uses both apps so I don't find a difference in driving. I prefer Uber simply because there's less expectation of tipping and the price is about the same.

Re: Lyft adds a new app for drivers

#58
post #34
post #26

I think this is a very good idea! I know many people around where I live who use local Uber drivers whom they trust to schedule early-morning rides to the airport and things like that. The rider will have the driver come to his/her house at the specified time, and then the driver and the rider will both turn on Uber and the rider's request will be filled by that driver because nobody else is nearby that early. This w…

If they're going to the trouble of pre-arranging the ride, why don't they just use cash/Venmo/Square, and keep Uber's cut of the fare?

Assuming you mean, other than the ethical concerns?

A) Who's insuring the ride? If it's not insured and the driver is at fault in a collision, there could be no one to pay for injuries to you -- Lyft/Uber certainly wouldn't owe anything for stuff booked outside their platform.

Usually when they drive for a TNC, the TNC provides the insurance for the driver in the course of using the app. It's really unlikely for the driver to have a policy that covers them for non-TNC freelance rides -- especially since the big insurers haven't caught up to the realities of this use case and seriously overprice them.

(AIUI, they just have policies that assume you drive full time commercially, nothing that works on a per mile basis -- and even if they do have such policies, that would defeat most of the purpose of cutting out middlemen, as there would now be a written record of the transaction that can't be hidden on taxes.)

B) In order to get enough information to re-book out-of-band you'd have to accept it and then cancel. Do that a lot and it will be grounds for being kicked off the platform.

(The same applies to the people in the anecdotes in the sibling comments.)

Re: Lyft adds a new app for drivers

#59
post #8

So this is of course anecdotal but the only time I book taxis is when it's very important I get somewhere in time, like catching a plane early in the morning. Given the nature of Uber/Lyft it would take a lot before I would trust them with this.

I tried to use the Uber pre-ordering for a taxi to the airport a couple of weeks ago. Magically a surge started in my area a couple of minutes before the order was executed. After a driver had been routed, they notified me there was a surge, but did not tell me the amount. It wasn't until the ride finished that my estimated $30 trip actually cost me $85.

Re: Lyft adds a new app for drivers

#60
post #34
post #26

I think this is a very good idea! I know many people around where I live who use local Uber drivers whom they trust to schedule early-morning rides to the airport and things like that. The rider will have the driver come to his/her house at the specified time, and then the driver and the rider will both turn on Uber and the rider's request will be filled by that driver because nobody else is nearby that early. This w…

If they're going to the trouble of pre-arranging the ride, why don't they just use cash/Venmo/Square, and keep Uber's cut of the fare?

In Thailand I used GrabTaxi and once I found a driver whom I got along with, I got their personal number and would do this very thing. It worked well for them and me! But then Grab missed out :/
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