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New Surface Pro

microsoft.com

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Re: New Surface Pro

#291

Post by princeb »

neogodless wrote: post #213

These are neat, but expensive. I just ordered a laptop this weekend. * 17.3" 1080p * Core i7 (quad core) * 16GB RAM * Discrete graphics * Backlit keyboard (at no extra charge!) $800 shipped to my door. Only thing I need to do yet is order an M.2 SSD and I'll be happy for the next 4 years. So my heart leaped a little seeing a new Surface announcement, but personally, smaller screens will never work for these tired eye…

> weighs 3-4 times as much

woah.

the days of carrying 3-4kg laptops are 20 years ago for me. life is too short for that.

Re: New Surface Pro

#292

Post by AlphaSite »

microtonal wrote: post #134
sacheendra wrote: post #101

Earlier quoted context omitted.

> - If you buy an Apple laptop, and need a repair, they'll fix it if it's in warranty, regardless of where you are. Not true. That is only for the iPhone. The Macbook has only national warranty.

False. From the UK terms for MacBook Pro (I checked the terms from the Netherlands as well, and they are similar): You may obtain service in the European Economic Area (EEA) countries and Switzerland without paying any shipping and handling fees. Outside this region, service options may be limited. If a given service option is not available for the Apple Product in such country, Apple or its agent shall notify you ab…

"If the product is portable, meaning that it can operate independently without a power cord, you may obtain warranty service worldwide. However, service will be limited to the options available in the country where service is requested. If the product is not portable, warranty service may be restricted to the country where the product is purchased."

https://store.apple.com/Catalog/Images/worldwidewarranty.htm...

Apple care is totally worldwide.

Re: New Surface Pro

#293

Post by rch »

vladimir-y wrote: post #256
rch wrote: post #105

Earlier quoted context omitted.

Dell Precision 5520 looks like the best machine out right now, among the larger/higher-performing options.

Precision 5520 has the same chassis as XPS. Dell's laptops used to have coil whine issue and quality control seems to be bad at least during the past few years. This is a strong competitor of the XPS https://www.notebookcheck.net/Gigabyte-Aero-15-7700HQ-GTX-10... and this is a competitor on the workstation area http://store.hp.com/wcsstore/hpusstore/pdf/HP_ZBook_Studio_G...

I used to avoid Dell, but they've been solid for 2-3 years now.

Re: New Surface Pro

#294

Post by maxxxxx »

robotresearcher wrote: post #230
lmm wrote: post #203

Earlier quoted context omitted.

They do it because customers find it simpler, and because it makes it easier to keep all the models in stock.

And because a customer who must have one feature will pay for the other features they don't need if that's the only way to get it.

That makes sense. Especially since devices can't be upgraded anymore you have to go to the biggest model "just in case you need it one day"

Re: New Surface Pro

#295

Post by unknownsavage »

sacheendra wrote: post #101
nailer wrote: post #41

One import thing with all Surface laptops that most people don't know: > Support is limited to the country you purchased the device in. Eg: - If you buy an Apple laptop, and need a repair, they'll fix it if it's in warranty, regardless of where you are. - If you buy a Microsoft laptop, and need a warranty repair done in a different country, Microsoft won't help you. I purchased a Surface Book (which I love) in a Micr…

> - If you buy an Apple laptop, and need a repair, they'll fix it if it's in warranty, regardless of where you are. Not true. That is only for the iPhone. The Macbook has only national warranty.

I think you're confused. I bought a Macbook in New Zealand, and had it's motherboard replaced for free in the US. Then later bought a new Macbook in the US and it serviced in Germany.

Re: New Surface Pro

#296

Post by bussierem »

usaphp wrote: post #287

Laptop that you can't even put on your lap...

I don't know if you own one or not, but as someone who has owned one for several years now, I can tell you I've NEVER had a problem using mine, with the keyboard, on my lap.

Re: New Surface Pro

#297

Post by binarycrusader »

zghst wrote: post #282
binarycrusader wrote: post #263

Earlier quoted context omitted.

Mimics? At last check, none of Apple's laptops had full touch screens or supported a stylus. If you're talking about design or style, you might be able to argue that.

You are talking about features. Not the products themselves. Tablet. Laptop. Convertible (in-between). There usage and perception is the same. There is no defining feature that make them different. They go after the same market, that is the key. None of these products (Surface) really matter because Microsoft is just buying time and expertise with the Surface line. HoloLens will change everything, as soon as it drops…

There usage and perception is the same.

The usage and perception of a laptop with a detachable keyboard, full touch screen, and a stylus is the same? I don't think so. Perhaps they're very similar, but I think it's a stretch to equate them.

one of these products (Surface) really matter because Microsoft is just buying time and expertise with the Surface line. HoloLens will change everything, as soon as it drops. Microsoft will be working furiously to spin down the Surface line and ramp up its new platform. It is the gold key. We don't always have our phone in our hands but imagine you have these lenses on all the time to help you experience a deeper world.

I think you're slightly overly optimistic about the future here.

Re: New Surface Pro

#298

Post by GlobalServices »

passive wrote: post #166
nailer wrote: post #41

One import thing with all Surface laptops that most people don't know: > Support is limited to the country you purchased the device in. Eg: - If you buy an Apple laptop, and need a repair, they'll fix it if it's in warranty, regardless of where you are. - If you buy a Microsoft laptop, and need a warranty repair done in a different country, Microsoft won't help you. I purchased a Surface Book (which I love) in a Micr…

This is not correct. My employer is in New Jersey, I'm in Canada. They purchased me a Surface Pro 3 at my request, and I've never had a problem getting support directly from Microsoft, including 2 48-hour replacements.

It's also not true in the other direction! When I was still using Macs (I now use Windows), I had to buy a new MacBook Air while on the road in Germany when my mac blew up. Back in the U.S. they wouldn't honor the warranty because it was purchased overseas.

Re: New Surface Pro

#299

Post by cwyers »

binarycrusader wrote: post #263
zghst wrote: post #232

Earlier quoted context omitted.

MS built out an entire hardware line that mimics Apple's hardware line and then put up counter points to Mac alongside each competing Apple product. It is obvious and Microsoft's collective ego shows. It is a very late response to Apple's old campaign, they have moved on completely.

Mimics? At last check, none of Apple's laptops had full touch screens or supported a stylus. If you're talking about design or style, you might be able to argue that.

Before the Surface, PC OEMs were building MacBook clones as their high-end laptops. The Surface's claim to fame is in fact that they showed that high-end PC portables didn't need to be MacBook clones at all.

Re: New Surface Pro

#300

Post by Kurtz79 »

iaskwhy wrote: post #201
sambe wrote: post #127

Earlier quoted context omitted.

There is (currently) a two-year EU-mandated warranty, Apple was even taken to court for not emphasizing this enough when selling AppleCare.

Relevant: https://www.apple.com/uk/legal/statutory-warranty/ http://europa.eu/youreurope/citizens/consumers/shopping/guar... I still don't understand how these make sense together...

It is perfectly clear to me, in the very link you have posted:

"This 2-year guarantee is your minimum right. National rules in your country may give you extra protection: however, any deviation from EU rules must always be in the consumer's best interest." (which is the case of UK law).

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