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New Surface Pro

microsoft.com

111–120 of 606 posts

Re: New Surface Pro

#111
post #66

Earlier quoted context omitted.

Wow, that means they really jacked up the price this year. My SP4 was pen included. $1060 for the m3 model with a pen and type cover.

I got mine for the equivalent of 1028 USD: SP4 i5, 256G, 8GO pen and type cover (this was a special offer though). This was one month ago. So when the new model will go out, the prices of SP4 will probably drop. So far the only drawback of the SP4 is the battery life, so except if they improved it a lot I don't see the point of paying the 500-600$ more. They say it's possible to watch 13.5 hours of videos, but manufa…

Depends... being able to get through a day at a conference center matters a lot to some people. Not so much to me, but to some.

Re: New Surface Pro

#112

Is the RAM still soldered in and therefore not expandable / upgradeable? I'd love to get the 256Gb SSD / i7 version and upgrade to 16Gb RAM

Soldered or purely onboard everything is the only way to get devices that thin. There's just not enough space to include a RAM socket that's 50% the height of your entire device.

Re: New Surface Pro

#113
post #41

One import thing with all Surface laptops that most people don't know: > Support is limited to the country you purchased the device in. Eg: - If you buy an Apple laptop, and need a repair, they'll fix it if it's in warranty, regardless of where you are. - If you buy a Microsoft laptop, and need a warranty repair done in a different country, Microsoft won't help you. I purchased a Surface Book (which I love) in a Micr…

Will they not pay for shipping to the US for repair?

Re: New Surface Pro

#114
post #41

One import thing with all Surface laptops that most people don't know: > Support is limited to the country you purchased the device in. Eg: - If you buy an Apple laptop, and need a repair, they'll fix it if it's in warranty, regardless of where you are. - If you buy a Microsoft laptop, and need a warranty repair done in a different country, Microsoft won't help you. I purchased a Surface Book (which I love) in a Micr…

"If you buy an Apple laptop, and need a repair, they'll fix it if it's in warranty, regardless of where you are."

This can be misleading. I bought my Macbook Air in Portugal, had 2y warranty there. Then moved to the UK and the brick stopped working. Went to an Apple Store and since it was after the 1y warranty offered when you buy it in the UK, they rejected replacing it for me. Eventually went to Portugal to visit my family and got a new brick from the same store in 5 minutes. On a curious note, there's no Apple Stores in Portugal yet so in this particular case it was even more interesting to realise how much better help I got from a non-official store.

Re: New Surface Pro

#115
post #41

One import thing with all Surface laptops that most people don't know: > Support is limited to the country you purchased the device in. Eg: - If you buy an Apple laptop, and need a repair, they'll fix it if it's in warranty, regardless of where you are. - If you buy a Microsoft laptop, and need a warranty repair done in a different country, Microsoft won't help you. I purchased a Surface Book (which I love) in a Micr…

> - If you buy an Apple laptop, and need a repair, they'll fix it if it's in warranty, regardless of where you are. Not true. That is only for the iPhone. The Macbook has only national warranty.

my macbook that I bought in US was repaired 1 week before the end of the warranty in Italy. Not sure if it's policy or I just got lucky tho (dead monitor, and immediately after that webcam not starting -> logic board replaced, also under warranty even if the time was technically up)

Re: New Surface Pro

#116

They are still using the SurfaceDock with the SurfaceConnect Cable: https://www.microsoft.com/en-us/surface/accessories/surface-... , which does basically the same as USB-C. In an era when even Apple is rumored (and even if false, still plausible) to be switching to USB-C for the iPhone, Microsoft still tries to force a proprietary connector. Didn't they learn anything from IE? Even if it's good for them for a while,…

From what I’ve seen, USB-C is a disaster . The ports and cables all have to support specific profiles, which are just getting more and more complicated, for specific features to work, and there is no visual indication at all of this. If you got a cheap cable (which people will do), you may suddenly find that maybe charging doesn’t work. Or maybe it melts. Or maybe it doesn’t transfer data. Or maybe using it for a vid…

> The ports and cables all have to support specific profiles, which are just getting more and more complicated, for specific features to work, and there is no visual indication at all of this. If you got a cheap cable (which people will do), you may suddenly find that maybe charging doesn’t work. Or maybe it melts.

Ah, but then you should be incentivized to buy an Apple® Certified Cable™ (made 100% from organically grown coppers and hand-milled by crafty Chinese masters from a solid plastic core). Not that I would dare to suggest that the chaos is create on purpose or anything like that.

Re: New Surface Pro

#117
post #44

Earlier quoted context omitted.

From what I’ve seen, USB-C is a disaster . The ports and cables all have to support specific profiles, which are just getting more and more complicated, for specific features to work, and there is no visual indication at all of this. If you got a cheap cable (which people will do), you may suddenly find that maybe charging doesn’t work. Or maybe it melts. Or maybe it doesn’t transfer data. Or maybe using it for a vid…

Sure...except you have to buy a $200 dock to connect it to anything. Why can't I buy a $40 (or Chinese equivalent for $20) adapter to connect it to things? Why isn't there a pin-out or open standard? I know the magnetic factor would be a problem for this use-case - it would often be too "heavy" for the magnets.

I bought a Kensington dock, I think it is the model I linked to below, but I paid way less for it on amazon. Works great.

https://www.kensington.com/au/au/4491/33972/sd3500v-universa...

Re: New Surface Pro

#118
Microsoft is completely unashamed and masterfully brilliant at copying and improving on Apple's strategy. The only concern is that they're making a bunch of machines not many people will buy, however, in the long run it's better that they have the production expertise and well minted engineers. Apple should and probably isn't resting on its heels, I bet we're going to see a preemptive strike on HoloLens (and probably .NET) sometime soon, maybe starting at WWDC this year...

Re: New Surface Pro

#119
post #41

One import thing with all Surface laptops that most people don't know: > Support is limited to the country you purchased the device in. Eg: - If you buy an Apple laptop, and need a repair, they'll fix it if it's in warranty, regardless of where you are. - If you buy a Microsoft laptop, and need a warranty repair done in a different country, Microsoft won't help you. I purchased a Surface Book (which I love) in a Micr…

> - If you buy an Apple laptop, and need a repair, they'll fix it if it's in warranty, regardless of where you are. Not true. That is only for the iPhone. The Macbook has only national warranty.

I bought a MBP in Spain and got it repaired for free in Mexico a couple of years ago.

Unless policies have changed drastically I'd say you are wrong.

Re: New Surface Pro

#120

> The most versatile laptop. ...that doesn't ship with a keyboard (pen isn't included either). No USB-C. 16GB RAM maximum.

Will RAM capacity remain a true valid complaint until the end of time? How much power on one device do we really need in the age of cloud computing and multi-device ownership?
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