Bizarre. I've only tried to use Etsy once, figuring it'd be a great place to get some sort of unique jewellery as a gift. It's filled with junk, both of the super-manufactured kind and of the "modern art" kind (someone glues 2 pieces of crap together and wants $500.) I haven't gone back, though I did enjoy the Regretsy blog while it was up. >Etsy’s insistence on running its own servers rather than using cloud-based s…
The cure when I start getting tempted to "roll my own" is watching that Ted talk about the guy who tried (failed) to build a toaster from raw materials to match the 5 quid discount store equivalent.
Etsy is under pressure to start acting more like a conventional company
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Re: Etsy is under pressure to start acting more like a conventional company
#72Why is ETSY stock soaring? I don't get it. Are they doing something to get rid of crap on their site? Edit: sorry, I meant soaring this week.
Soaring is charitable, because it's still under the IPO price, but Wall St is happy the board fired the founding CEO and CTO.
Re: Etsy is under pressure to start acting more like a conventional company
#73The entitled employee comments at the bottom made me literally groan. Everyone bemoaning facts of life, it's not like what they did was a surprise or unjust. If your job title is "Senior internal paper waste management analysis director" then you shouldn't be surprised when you get canned.
Re: Etsy is under pressure to start acting more like a conventional company
#74Bizarre. I've only tried to use Etsy once, figuring it'd be a great place to get some sort of unique jewellery as a gift. It's filled with junk, both of the super-manufactured kind and of the "modern art" kind (someone glues 2 pieces of crap together and wants $500.) I haven't gone back, though I did enjoy the Regretsy blog while it was up. >Etsy’s insistence on running its own servers rather than using cloud-based s…
I think your criticism would make sense if the article was accurate. But I don't think this quote
> Etsy’s insistence on running its own servers rather than using cloud-based services and software offered by companies such as Google and Amazon—an emphasis that was known, under Dickerson, as “code as craft”
is accurate. AFAIK no one at Etsy has said that they run their own servers because it's more authentic, part of their "craft" in a way that using cloud servers could not be, etc.
There's some actual information on their thinking behind running their own servers at https://www.nextplatform.com/2015/04/07/etsy-shows-how-to-be... , which boils down to three points
1) Etsy has been around longer than EC2 2) Etsy does not have a spikey workload that would benefit from scaling up/down 3) Etsy thinks they can run more efficiently on bare metal
Re: Etsy is under pressure to start acting more like a conventional company
#75I've lost count now of how many companies have started unconventional and then migrated to just being another regular old corporation with all the usual corporate problems. Investors are regular people and like regular people they like being around the devil they know vs the one they don't.
Re: Etsy is under pressure to start acting more like a conventional company
#76Bizarre. I've only tried to use Etsy once, figuring it'd be a great place to get some sort of unique jewellery as a gift. It's filled with junk, both of the super-manufactured kind and of the "modern art" kind (someone glues 2 pieces of crap together and wants $500.) I haven't gone back, though I did enjoy the Regretsy blog while it was up. >Etsy’s insistence on running its own servers rather than using cloud-based s…
Re: Etsy is under pressure to start acting more like a conventional company
#77Earlier quoted context omitted.
It is a beautiful example of dogma. It has some meaning but can be bent and molded to fit almost any argument. The obvious argument, especially in Etsy's case is 'well, this works for the short term but can mean no profits in the long term as you commoditize your business and what makes a company like Etsy, Etsy fades into market oblivion.' To which the next statement is 'Oh. Well, Friedman meant all expected profits…
Yea, if you twist Friedmans meaning you can make all sorts of nonsensical arguments. Value is profits extending into the long run forever, he spoke and wrote clearly enough that he doesn't have to spell that out for you. In Etsy's case, paying above market wages and benefits does nothing for the company and it's shareholders, it's just a gift from the CEO to workers, paid for out of shareholder accounts. Etsy didn't…
Market value means that your turnover should already be low, your employees can't leave for better paying jobs. Obviously there is more to retainment than just wages, there is managerial competency and how you treat people. Bad workplaces have to pay more than market to retain people, good workplaces shouldn't.
But again, it's a silly argument that paying substantially more than market is going to benefit shareholders in some obtuse way. There are as many disadvantages as advantages, such building a complacent, insular underperforming culture just like that Etsy appears to have.
And another is using excess comp to build a "cult of personality" so the CEO can be worshipped, and those are terrible for business/shareholders.
"It could also make individuals 'hand crafting' items to sell, who are more likely to be a conscientious lot, feel good about continuing to do business with Etsy. These factors could lead to a more solid niche in the market, longer company survival, and more consistent profits over time. I'm not saying that's what I believe but let's assume it is true."
Do you really think those people are going to leave Etsy because it no longer has the CEO's cult cheerleader squad decorating the offices?
"Since long term profit projections get hazy, the safer bet almost always is to follow a short term profit argument and take surer profits as soon as possible even though, in perfect hindsight, a long term approach would have yielded greater overall profits."
Do you really think Etsy's massive admin spending, far higher than similar companies, is really translating into long term value and higher profits? This is money not spent on partners or customers or brand, but internally.
"I'd bet this happens a lot and this idea that everything is subservient to profits paradoxically hurts value more than it helps."
The easiest response is to ask you to read some Warren Buffett. All his shareholder letters are free to read going back to the 1970s on Berkshirehathway.com. Long term value in a business is created by building a unique and defensible product offering, a brand, a technology, etc.
It's not from throwing more employee parties and increasing employee compensation. Employees can walk out the door at any time, even the CEO. One of Warren's favorite quotes is you want a business any fool can run, because sooner or later a fool will be running it.
In Etsy's case, it needs to be the best source/destination for it's unique crafts. To do that it needs to provide a viable market place to it's partners. Otherwise it's entire business will just dissipate to Amazon and Ebay and the Kum ba yah nirvana will disappear anyways.
Paying engineers $200k a year when they would be content if they made $150k a year is simply wasting $50k each on something that doesn't add value to the business. That excess comp would be far better spent hiring more people to build more and better competitive advantages, or marketing campaigns to get more partners and better build Etsy's brand, or kept in the bank to safeguard against rainy days, or returned to the shareholders as dividends and better support the value of it's stock.
Re: Etsy is under pressure to start acting more like a conventional company
#78Bizarre. I've only tried to use Etsy once, figuring it'd be a great place to get some sort of unique jewellery as a gift. It's filled with junk, both of the super-manufactured kind and of the "modern art" kind (someone glues 2 pieces of crap together and wants $500.) I haven't gone back, though I did enjoy the Regretsy blog while it was up. >Etsy’s insistence on running its own servers rather than using cloud-based s…
The problem, as ever, is about filtering. For every quality piece there 50 amateurish things cobbled together from steel pipes and reclaimed wood (or worse: distressed "shabby chic" furniture made to look like something you'd find in an old B&B on the French Riviera). With all the AI being thrown around, can't someone build a "tastefulness" filter?
Re: Etsy is under pressure to start acting more like a conventional company
#79Earlier quoted context omitted.
>There are certain benefits of cloud or not, but this kind of thinking confuses me. Why stop there? Because using EC2/GCE infrastructure is an incredible waste of money if you have any reasonable-sized base-load and bandwidth utilization.
Most of the larger shops I've worked at have started moving away from hosted providers to save money. When you're starting out, hosted solutions will save you a lot of time. Running your own servers is a high cost and you need a dedicated team. But once you're pulling in that revenue and can afford it, running your own can save you some money and add a lot of flexibility. If you're starting out, I highly recommend no…
People used to ask us when we started Userify (SSH Key management, https://userify.com)... what happens when AWS clones you?
Well.. that was five years ago, and they haven't cloned us yet. But even if they ever did, they have a vested interest in ensuring lock-in to AWS, so they will always choose to make things work with things that only they offer (such as IAM) instead of making it cross-cloud. That makes things a lot more challenging for large enterprises, especially when you're talking about users that may have to log in to servers hosted in multiple clouds. Having multiple sources of truth doesn't work at scale.
Most large organizations are at least on AWS, GCP, and/or Azure already, so I don't really think Userify's SSH key management (or any other cross-cloud tools like ansible/pupet/terraform/etc) are going away anytime soon.
Re: Etsy is under pressure to start acting more like a conventional company
#80Earlier quoted context omitted.
Yea, if you twist Friedmans meaning you can make all sorts of nonsensical arguments. Value is profits extending into the long run forever, he spoke and wrote clearly enough that he doesn't have to spell that out for you. In Etsy's case, paying above market wages and benefits does nothing for the company and it's shareholders, it's just a gift from the CEO to workers, paid for out of shareholder accounts. Etsy didn't…
"I could argue under the same statement that such a move would do plenty for the company in establishing itself as a very good place to work making it likely to attract and retain top talent. " Market value means that your turnover should already be low, your employees can't leave for better paying jobs. Obviously there is more to retainment than just wages, there is managerial competency and how you treat people. Ba…
The curve isn't flat.
>Do you really think those people are going to leave Etsy because it no longer has the CEO's cult cheerleader squad decorating the offices?
I think people that spend their time learning a craft then peddling hand crafted objects for, let's face it, love over money, will not want to work for anything approaching a Wal-Mart or other 'soulless corporation'. Speaking generally, of course.