Earlier quoted context omitted.
That's true. On the other hand, Linode is competitive on price and service. Every ticket I've submitted has gotten a response within a couple hours. That's pretty good considering how much I'm paying. Honestly, I don't know why someone would get a vps from a different company.
I'm happy you are happy, and am not trying to convert you to Slicehost. That said, a bit on my thought process: I've been with them for years, switching costs are non-trivial in terms of my time (and switching could break stuff), and I have absolute and total confidence in them to treat me well. I just checked my email. In the last year, I've had three incidents with Slicehost, all connected to issues experienced whe…
The pain point for me at slicehost was bandwidth - they charge a lot, linode charge a little. Also far more options on linode etc etc once I moved that all added up to a better experience.