If ever there was a single shining example of how not to treat your customers, PayPal is it. Every year or two there is another story of a different arcane rule they have in place that is enforced with zero human consideration, oftentimes to deprive people access to their funds. They don't learn from their mistakes, nor acknowledge them in the first place. I can't think of another company that has drummed up such bad…
Curious how detractors would explain PayPal's beyond outrageous success?
If you opened your PayPal account before you were 18, close it
301–310 of 396 posts
Re: If you opened your PayPal account before you were 18, close it
#302If ever there was a single shining example of how not to treat your customers, PayPal is it. Every year or two there is another story of a different arcane rule they have in place that is enforced with zero human consideration, oftentimes to deprive people access to their funds. They don't learn from their mistakes, nor acknowledge them in the first place. I can't think of another company that has drummed up such bad…
Curious how detractors would explain PayPal's beyond outrageous success?
Re: If you opened your PayPal account before you were 18, close it
#303If ever there was a single shining example of how not to treat your customers, PayPal is it. Every year or two there is another story of a different arcane rule they have in place that is enforced with zero human consideration, oftentimes to deprive people access to their funds. They don't learn from their mistakes, nor acknowledge them in the first place. I can't think of another company that has drummed up such bad…
Re: If you opened your PayPal account before you were 18, close it
#304Earlier quoted context omitted.
I used Simple until someone cloned my debit card the day before I moved to California. Getting Simple to send a replacement card to my temporary address was virtually impossible. They make you submit two forms of proof you have a new address, there were like 7 options, and I couldn't provide any of them (bank statement, driver's license, utility bill, voter registration, etc.) I opened a new account at a bank with a…
You should have set up post office address forwarding and had your replacement card sent to your original address so it could have been forwarded.
Re: If you opened your PayPal account before you were 18, close it
#305Re: If you opened your PayPal account before you were 18, close it
#306I've had similar bad experiences with venmo. Apparently I had created an account a couple years ago that I forgot about so I created a new one to receive a payment from a friend. A day after I received the money and had it set to transfer to my bank account they closed both of my accounts citing some rule in their terms of service saying one account per lifetime. And now I can't ever have another venmo account. That…
Re: If you opened your PayPal account before you were 18, close it
#307Just close your account if you have a PayPal account at all. They limit and freeze funds at random and good luck resolving it. OP, You can refund the funds to the sender less Paypal's 30¢ cut, I believe. That might be the best way to get the money back to your friend, and then they can re-send it to you with something sane like Google Wallet.
What are some viable alternatives?
Definitely for accepting credit card payments for merchants, Stripe is a great way to go.
Re: If you opened your PayPal account before you were 18, close it
#308Earlier quoted context omitted.
What are you talking about? 10% of my clientele pay in bitcoin. Source: independent sysadmin/automation/'devops' consultant.
What kind of clients are those? Just curious as I cannot see fortune 1000 generally even considering such a thing.
Re: If you opened your PayPal account before you were 18, close it
#309Earlier quoted context omitted.
What's the alternative?
If it helps, Circle is now usable for UK people. I think it's one of the few that makes UK US payments easy. Square Cash is not available in the UK for example. The US has a much larger choice. Unsure about other countries, sorry.
Re: If you opened your PayPal account before you were 18, close it
#310If you are in Australia and PayPal every pull anything remotely similar, contact the financial ombudsman. They are extremely good at putting Paypal back in line. In some cases they fine financial institutions who don't resolve quickly enough.
They don't even cost money - the charges levied cover the costs I believe.