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An analysis of the Nomx secure communications device

scotthelme.co.uk

71–77 of 77 posts

Re: An analysis of the Nomx secure communications device

#71
post #10

Wow. The title kind of gave away that this was going to be a fun read, but I did not expect it to be that bad. Even if the vendor did not make those bold claims and simply sold it as a hassle-free email appliance for home users and small businesses, it would be borderline fraudulent. With the bold claims attached it almost looks like performance art to ridicule all the snake oil-peddlers out there.

It's unlikely to be performance art, and if this isn't fraud it's gross negligence. Does anyone know of any British legislation that refers to the sale of these types of products?

Advertising Standard Authority is likely who you want: https://www.asa.org.uk/

Re: An analysis of the Nomx secure communications device

#72
post #33

The real story here, is that if you try to set up your mail server so that you can send mail to a microsoft email server such as live or hotmail, you eventually end up here where they ask for a bribe: https://returnpath.com/solutions/email-deliverability-optimi... Nomx may be terrible, but it's not their fault you can't send mail to hotmail.com Edit: here is the price list for sending mail to hotmail.com https://retu…

That's strange: I have my own hosted mail server (on a static home IP) and I haven't had a problem with hotmail (but I've got DKIM, reverse DNS, and SPF configured)

Can you prove this? I've also set up DKIM, reverse DNS, and SPF, but Microsoft places mail sent from my AWS box straight into the spam folder. Every other email provider that I've tried has been able to receive my email correctly. Microsoft is the only one asking for a bribe to do so.

I've even tried to contact them by phone and their support forum. On the phone they told me that this is a "feature": all mail goes to spam folder until the client whitelists the sending address. This is false, and on their support forums I was told that my static IP from Amazon "is not eligible for appeasement" or something like that.

When you look at what Microsoft has done with Skype and Windows, it's fairly obvious that they don't care about security. Even so, I find it especially egregious that they are offering a "pay to spam" service while at the same time knowingly blocking legitimate email.

Re: An analysis of the Nomx secure communications device

#73
post #33

Earlier quoted context omitted.

That's strange: I have my own hosted mail server (on a static home IP) and I haven't had a problem with hotmail (but I've got DKIM, reverse DNS, and SPF configured)

Can you prove this? I've also set up DKIM, reverse DNS, and SPF, but Microsoft places mail sent from my AWS box straight into the spam folder. Every other email provider that I've tried has been able to receive my email correctly. Microsoft is the only one asking for a bribe to do so. I've even tried to contact them by phone and their support forum. On the phone they told me that this is a "feature": all mail goes to…

Are you sending from AWS SES?

You should not be able to originate any mail from EC2.

Re: An analysis of the Nomx secure communications device

#74
post #54

Earlier quoted context omitted.

Thanks Mike! I know you work on a lot of email tools. What is your go-to resource when someone asks about deliverability? If you're written something up yourself I'd appreciate a link!

I don't really have a go-to resource, or anything written down. It's all in my head. I should probably write up a blog post about it at some point.

Just wanted to say that building a site around this info would draw a lot of traffic - perhaps much of it coming from the spammers! A solid amount of legit info in one place would probably lead the big webmail providers to have to change their tactics, so it owuld be a commitment to keep it updated.

Re: An analysis of the Nomx secure communications device

#75
post #73

Earlier quoted context omitted.

Can you prove this? I've also set up DKIM, reverse DNS, and SPF, but Microsoft places mail sent from my AWS box straight into the spam folder. Every other email provider that I've tried has been able to receive my email correctly. Microsoft is the only one asking for a bribe to do so. I've even tried to contact them by phone and their support forum. On the phone they told me that this is a "feature": all mail goes to…

Are you sending from AWS SES? You should not be able to originate any mail from EC2.

I'm sending from EC2. Why do you say that?

Re: An analysis of the Nomx secure communications device

#76
post #73

Earlier quoted context omitted.

Are you sending from AWS SES? You should not be able to originate any mail from EC2.

I'm sending from EC2. Why do you say that?

A LOT of spam originates from EC2, to the point that many major email providers have blocked all of EC2.

Re: An analysis of the Nomx secure communications device

#77
post #76

Earlier quoted context omitted.

I'm sending from EC2. Why do you say that?

A LOT of spam originates from EC2, to the point that many major email providers have blocked all of EC2.

This is not true. I can mail everywhere except Microsoft.
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