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Southwest to Stop Overbooking as United Uproar Echoes

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Re: Southwest to Stop Overbooking as United Uproar Echoes

#31

I have a question for the HN crowd: what would happen if airlines sold their seats at a fixed price and let customers resell them? For the sake of the discussion let's assume that all seats are in the same class (ie: economy) - there are no business / first class seats. So the idea would be: 1. All seats are sold at the same price, no matter how early or how late you buy. The price covers all the costs associated wit…

So, stubhub for plane tickets? I think there's some difficulty around changing the name that's on a ticket, but other than that, it seems like a neat idea.

Re: Southwest to Stop Overbooking as United Uproar Echoes

#32
post #12

This response feels knee jerk. It's been demonstrated in countless other threads (1) and articles (2) how economically important it is to overbook. Overbooking is central to airline profitability and their ability to provide flexibility - like partial refunds, or SW's "open tickets" policy on business select. As a consumer I appreciate these things and find them incredibly useful. United's response of "We'll push the…

> This response feels knee jerk.

The article pretty clearly suggests this policy was under consideration anyway, though the United incident at least seems to have affected the timing, and might have made it easier to pull the trigger.

> Overbooking is central to airline profitability

Flying full is certainly beneficial to profitability, and overbooking makes that more likely. But it's not without costs, and it's quite possible that the cost/benefit has changed since the policy became a norm.

Re: Southwest to Stop Overbooking as United Uproar Echoes

#33
post #23

I have a question for the HN crowd: what would happen if airlines sold their seats at a fixed price and let customers resell them? For the sake of the discussion let's assume that all seats are in the same class (ie: economy) - there are no business / first class seats. So the idea would be: 1. All seats are sold at the same price, no matter how early or how late you buy. The price covers all the costs associated wit…

The challenge is whether you are fundamentally buying a seat on a particular plane, or transit from point A to point B. Almost all simple solutions re: air travel break down once connections get involved.

Also breaks down for equipment swaps. If we view seats on a given flight as assets that can be resold, there's a lot of ways that normal (even understandable) airline operations can "devalue" those assets, and sorting that out legally would be an amazing mess.

Re: Southwest to Stop Overbooking as United Uproar Echoes

#34
post #18

Earlier quoted context omitted.

The main budget airline in Europe (Ryanair) doesn't overbook flights, and as far as I am aware never has done. They managed a net profit of 1.4 billion dollars last year.

If I remember correctly, neither does JetBlue?

Edit: technically true but this fact is misleading. JetBlue's rate of passengers denied boarding is actually almost 3 times higher than United. [0]

[0] https://www.transportation.gov/sites/dot.gov/files/docs/reso...

Oct - Dec 2016 Passengers Denied Boarding by U.S. Airlines. United's Denied Boarding is 0.40 per 10k passengers vs JetBlue DB of 1.19 per 10k passengers.

Re: Southwest to Stop Overbooking as United Uproar Echoes

#35

I have a question for the HN crowd: what would happen if airlines sold their seats at a fixed price and let customers resell them? For the sake of the discussion let's assume that all seats are in the same class (ie: economy) - there are no business / first class seats. So the idea would be: 1. All seats are sold at the same price, no matter how early or how late you buy. The price covers all the costs associated wit…

It's not done because it'd mean less profit for the airline.

Re: Southwest to Stop Overbooking as United Uproar Echoes

#37
post #12

This response feels knee jerk. It's been demonstrated in countless other threads (1) and articles (2) how economically important it is to overbook. Overbooking is central to airline profitability and their ability to provide flexibility - like partial refunds, or SW's "open tickets" policy on business select. As a consumer I appreciate these things and find them incredibly useful. United's response of "We'll push the…

Why cap at $10,000? There needn't be any cap.

Re: Southwest to Stop Overbooking as United Uproar Echoes

#38
post #12

This response feels knee jerk. It's been demonstrated in countless other threads (1) and articles (2) how economically important it is to overbook. Overbooking is central to airline profitability and their ability to provide flexibility - like partial refunds, or SW's "open tickets" policy on business select. As a consumer I appreciate these things and find them incredibly useful. United's response of "We'll push the…

Is it possible to sell an overbook and a non-overbook class of tickets separately, and clearly delineate that to the customer as such?

Re: Southwest to Stop Overbooking as United Uproar Echoes

#39
post #7

Earlier quoted context omitted.

I don't see how it could. Only a handful of people on any one flight are ever bumped, on average. The bumped are normally put on other flights. The only 'win' is where someone doesn't show and also doesn't fly or get a refund. I cannot see how it is more than 1 or 2% of revenue. That said, perhaps I am dead wrong and overbooking is being used for darker purposes. Perhaps they are deliberately overselling flights at p…

Well, if it's a 1-2% decrease in revenue there might be a 1-2% price increase. I thought the margins for US airlines were incredibly small (could be wrong, I'm no expert).

In 2012, profits per passenger were about $4 [0] But lately, North American airlines are making over $20 per passenger [1]

[0] http://www.economist.com/blogs/economist-explains/2014/02/ec...

[1] Economist, April 22 print edition, page 11

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