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Bose headphones spy on listeners: lawsuit

reuters.com

1–10 of 24 posts

Re: Bose headphones spy on listeners: lawsuit

#4

The app does, not the headphones themselves. Source: reddit :P

More accurately, Bose spies on its customers, not the app, not the headphones. And Bose sells the collected information.

"No matter how cynical you become, it's never enough to keep up." - Lily Tomlin

Re: Bose headphones spy on listeners: lawsuit

#6
Does this mean that anyone who's using Segment to collect data on their customer and sends it to a warehouse like Google Big Query is more likely to have a problem because the data is "shared" with two third parties? (pardon my ignorance, not good with this stuff)

Re: Bose headphones spy on listeners: lawsuit

#9
post #5

The app does, not the headphones themselves. Source: reddit :P

Ah, I was going to ask why in Earth someone would create Internet-enabled headphones but I wouldn't have been particularly surprised.

For the same reason Internet-connected "bottles of wine" exist: people want to take advantage of the "smart" and "IoT" buzzwords, no matter how little sense such products make, and how much they expose users to hacking and privacy invasions.

https://www.theverge.com/2016/3/28/11317518/kuvee-bottle-kee...

Re: Bose headphones spy on listeners: lawsuit

#10
Statement from Bose's home page (https://www.bose.com/en_us/index.html):

A message to our Bose Connect App customers

April 20, 2017 We understand the nature of Class Action lawsuits. And we’ll fight the inflammatory, misleading allegations made against us through the legal system.

For now, we want to talk directly to you. Nothing is more important to us than your trust. We work tirelessly to earn and keep it, and have for over 50 years. That’s never changed, and never will. In the Bose Connect App, we don’t wiretap your communications, we don’t sell your information, and we don’t use anything we collect to identify you – or anyone else – by name.

If there’s anything else we think you should know, you’ll hear it straight from us.

April 23, 2017 We told you you’d hear things straight from us. We’ve answered your questions when they’ve come in, but when news stories repeat misleading information from a class action lawsuit, we have to repeat our response to clarify. So we’re going to share with everyone what we’ve shared with those of you who’ve contacted us directly, and what we’ve shared more broadly to correct the record.

First, our privacy policy can be found on the Connect App. You’ll find that the Connect App collects standard things to make your experience, and our products, better -- like device information, app performance, and app and product usage. That includes information about songs playing on the device, volume played, and other usage data.

But you have to be using the Connect App with your Bose product for that to happen. You can use every Bose Bluetooth product without the Connect App.

For as long as we’re hearing from you, you’ll keep hearing from us. And we’ll keep posting additional information that you haven’t asked us about, too.

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