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Uber CEO Plays with Fire

nytimes.com

361–370 of 529 posts

Re: Uber CEO Plays with Fire

#361
post #343

Earlier quoted context omitted.

I worked for a company that nearly acquired unroll.me. At the time, which was over three years ago, they had kept a copy of every single email of yours that you sent or received while a part of their service. Those emails were kept in a series of poorly secured S3 buckets. A large part of Slice buying unroll.me was for access to those email archives. Specifically, they wanted to look for keyword trends and for receip…

In terms only of capabilities, that makes me wonder a lot about Gmail. I don't see anything there that they couldn't do if they wished to do it on a far grander scale. Granted, I tend to think the people who run Gmail are more honest than that, but if someday the wrong people retired and others took over or what have you, I wonder just how suddenly that could change?

Gmail doesn't need to sell data to anyone, they use it for rest of the google suites like google.com, adsense, youtube, doubleclick, and all the other properties they own.

In fact it would be a stupid idea for them to sell any of that data directly to a 3rd party. Instead they package them in user friendly (marketer/advertiser friendly) ways to capitalize. Some of these are shady and I'm not a fan but overall I think this approach is fine.

The problem happens when you sell user data to a 3rd party.

Here's an example: Let's say you start an email newsletter about travel. You get millions of subscribers. Then you start putting ads on your email. Maybe sometimes even send sponsored messages. This is kind of annoying but not "unethical".

On the other hand, the same company could take all the email list and sell it to bunch of travel agencies. Then all the million users who subscribed suddenly start receiving spam emails from these travel agencies. This is unethical because they literally "sold" your email address.

Of course this is more of an extreme example, but the pattern is the same.

Re: Uber CEO Plays with Fire

#362

Buried lede here: "They spent much of their energy one-upping rivals like Lyft. Uber devoted teams to so-called competitive intelligence, purchasing data from an analytics service called Slice Intelligence. Using an email digest service it owns named Unroll.me, Slice collected its customers’ emailed Lyft receipts from their inboxes and sold the anonymized data to Uber. Uber used the data as a proxy for the health of…

Wow I think this unroll.me thing is the real scandal here. I am an unroll.me user, but had no idea they sell user data to companies this way. Their whole value proposition is to help people control their own privacy and now I kind of feel betrayed..

I agree, the unenroll.me is a whole other story here that should be dug into deeper

Re: Uber CEO Plays with Fire

#363
Random Question: Why doesn't Apple do clean uninstalls once you remove an app? Every time I re-add Uber (I usually delete it since I live in Austin and it's useless... but then when I travel I re-add it when I want a ride) it already has my account and password saved. I'd be a lot happier if it did a clean install.

Not just Uber, but every app... any idea how I can do a true clean uninstall when I remove an app from my iPhone?

Re: Uber CEO Plays with Fire

#364
post #345

Earlier quoted context omitted.

I worked for a company that nearly acquired unroll.me. At the time, which was over three years ago, they had kept a copy of every single email of yours that you sent or received while a part of their service. Those emails were kept in a series of poorly secured S3 buckets. A large part of Slice buying unroll.me was for access to those email archives. Specifically, they wanted to look for keyword trends and for receip…

tech has become a cesspool of slimy founders + and unbridled capitalism - this needs to stop for the greater good

I agree, but it won't until the bubble pops, and even that won't sort out the monopolists. As long as it's centered around VCs with more money than sense or morals, tech is going to continue unabated in its transformation into Wall Street 2.0

Re: Uber CEO Plays with Fire

#365
post #290

Earlier quoted context omitted.

> This type of unsubstantive, inflammatory comment ... My comment doesn't have these properties, in fact it's the conventional view, as shown here: https://www.psychologytoday.com/blog/theory-knowledge/201201... There's no way to have a meaningful conversation about Kalanick -- or Steve Jobs -- without addressing these issues. Would you prefer that topics having a psychological dimension be categorically excluded fro…

There is nothing conventional about psychology. You might as well have posted a link to a scientology article.

> You might as well have posted a link to a scientology article.

Yes, true. Psychologists will disagree with you, but yes. Also, psychologists don't own narcissism -- it predates their field by thousands of years. They're free to discuss it, as we all are, but they don't have a special standing.

Re: Uber CEO Plays with Fire

#366
post #330

Earlier quoted context omitted.

I'm genuinely curious how that would even work on the technical level. As an app developer, I'm not making the connection here as to how iOS would even allow that. Edit: Read up a bit more on it. Turns out it was the practice of fingerprinting and tracking after re-installs, not after an uninstall. TechCrunch provided a better technical description: https://techcrunch.com/2017/04/23/uber-responds-to-report-th...

To me it seems like this is mischaracterized to make it sound worse than it is. Can someone explain why people are making a big deal about this practice?

Its because its fashionable to beat the horse that Uber is a terrible company led by a terrible man. I personally am no fan of Uber or Travis, but I do get disgusted sometimes when the media hypes certain perceptions to an inappropriate degree.

So for all means continue to investigate the seemingly terrible and anti-women culture and the fraudulent stealing of Technology from Google. But like you said, don't mischaracterize other facts to make them sound more terrible than what they really are.

Re: Uber CEO Plays with Fire

#367

Buried lede here: "They spent much of their energy one-upping rivals like Lyft. Uber devoted teams to so-called competitive intelligence, purchasing data from an analytics service called Slice Intelligence. Using an email digest service it owns named Unroll.me, Slice collected its customers’ emailed Lyft receipts from their inboxes and sold the anonymized data to Uber. Uber used the data as a proxy for the health of…

[deleted]

Re: Uber CEO Plays with Fire

#368

Earlier quoted context omitted.

Because you don't want any phone in the world to be allowed to access any bank account in the world by just giving a name and password. Fingerprinting is a form of 2 factor authentication, it's easy to perform and it's relatively efficient against fraud.

as if used phones market doesn't exists

Your fingerprint is never sent to the app.

The first time you use an app you have to enter your user name and password and that is stored in the secure enclave that not even the operating system had access to.

When the banking app request validation, you use your fingerprint to authenticate and the secure enclave sends the username and password to the app. The fingerprint scanner is connected directly to the secure enclave.

When you sell your phone, you go through the process of erasing your phone, the encryption key is destroyed and your fingerprint is no longer valid.

Re: Uber CEO Plays with Fire

#369

Buried lede here: "They spent much of their energy one-upping rivals like Lyft. Uber devoted teams to so-called competitive intelligence, purchasing data from an analytics service called Slice Intelligence. Using an email digest service it owns named Unroll.me, Slice collected its customers’ emailed Lyft receipts from their inboxes and sold the anonymized data to Uber. Uber used the data as a proxy for the health of…

A couple years ago, I almost signed up for unroll.me but I stopped myself. It didn't seem worth it to give some service full access to my gmail account, when I could just spend a few minutes unsubscribing manually.

Re: Uber CEO Plays with Fire

#370

Buried lede here: "They spent much of their energy one-upping rivals like Lyft. Uber devoted teams to so-called competitive intelligence, purchasing data from an analytics service called Slice Intelligence. Using an email digest service it owns named Unroll.me, Slice collected its customers’ emailed Lyft receipts from their inboxes and sold the anonymized data to Uber. Uber used the data as a proxy for the health of…

Wow I think this unroll.me thing is the real scandal here. I am an unroll.me user, but had no idea they sell user data to companies this way. Their whole value proposition is to help people control their own privacy and now I kind of feel betrayed..

here's the CEOapology http://blog.unroll.me/we-can-do-better/
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