That is the core of their product. However, there are a lot of by-products and back office software needed to run the company. As a consumer, you most likely are only perceiving a small percentage of the technology running a company.
- Applications for all devices Netflix is on (TVs, Phones, Displays, Roku, Apple TV, etc.) and all the support around it.
- Recommendation and analytical software within Netflix. Not even accounting for other areas of the company where ML can be applied.
- Billing and financial software for Netflix users and partners
- Proprietary/internal customer support software
- Content management system, along with all the international and legal challenges around that.
- Any/all software used by their marketing teams