Earlier quoted context omitted.
This was happening at a startup ? How common is this kind of process slavery in startups?
Yes, it was a VC-funded, early-stage startup. On top of the large amount of process and the one week sprints, we also four different dev teams each working on their own microservice app which was tightly coupled to the other apps in the company. Every team had to deploy at the same time, and if one app went down, the other apps went down with it. The company's platform was essentially an ecommerce site that could hav…
Jeff Bezos’ Annual Letter
231–240 of 272 posts
Re: Jeff Bezos’ Annual Letter
#232Earlier quoted context omitted.
> It’s not that rare to hear a junior leader defend a bad outcome with something like, “Well, we followed the process.” - Bezos > We sought volunteers and then followed our involuntary denial of boarding process - Munoz Ouch
Yea, I'm not going to share which airline or which branch (other than to say it wasn't United or Chicago), but I have a relative who works at a pretty high position in one of them and they were, to my great surprise, in defense of United and the police in that episode earlier this week. Statements like "airlines bump people all the time", "they can't offer anymore than what they did, its a set rule", and "if they jus…
Re: Jeff Bezos’ Annual Letter
#233Earlier quoted context omitted.
Unfortunately, Amazon does not appear to keep different sellers products separate in the warehouse. All it takes is one seller sending counterfeit products to the warehouse for their inventory to be contaminated by counterfeits. This makes "fulfilled by Amazon" more risky in some respects.
If this is true (and I suppose Amazon's the only one who really knows, absent a supplier orchestrating a test), then I can't believe there wouldn't be grounds for a class action lawsuit. Because, crucial, Amazon also comingles reviews for the same product. I'd assume they have boilerplate in their legal agreements that waive rights to do so. But it seems blatantly obvious that if I put a novel item on Amazon, attract…
This is true, and Amazon admits it. Co-mingling is a large part of their delivery platform.
Re: Jeff Bezos’ Annual Letter
#234I might be shunned for beating the dead horse, but while he talks about 'True Customer Obsession', he allows counterfeit goods erode his customer's trust in Amazon. I'd argue Amazon's 'process as proxy' in dealing with counterfeits is the careless return process. 'Oh, it's counterfeit? We're sorry! Here's your money back!' does not solve the issue. Sure, thanks for the $10 back, but now I must think twice (or thrice!…
Re: Jeff Bezos’ Annual Letter
#235Earlier quoted context omitted.
> Then you read the comments and realize that this item is not a original Prada item. There is a very interesting discussion in Roberto Saviano's Gomorrah of how major fashion brands produce clothing: First, the brand (e.g. "Calvin Klein") decides what they want - color, cut, material. They go to a bunch of shady Italian clothing manufacturers (the book is about the Italian mafia) and hold an auction to determine the…
> Have I been cheated? Of what? First of all, let's get things straight. A copy that matches the exact original specification with the same material is the mythological unicorn of the knock off business. Finding something genuine in an underground world that thrive on selling counterfeit goods is probably an adventure on its own. You don't get cheated buying a stolen car if you were looking to buy a stolen car. Same…
I have no reason to believe the supply chain for sunglasses is anything like the supply chain for clothing. But I do have reason to believe that people who think sunglasses are less valuable by virtue of not being Prada are more interested in the brand than in the functionality.
If you want Prada sunglasses because you're The Right Kind Of Person and that kind of person wears Prada, getting genuine-but-discount items isn't really better than getting "fakes". Cheaply purchasing expensive sunglasses fakes a signal that you can afford them, but the fact that you can't will still be instantly apparent to the same people you were hoping to fool.
Re: Jeff Bezos’ Annual Letter
#236Day 1, no processes, pedal to the metal are great for the business owner but suck for the proletariat. Contrast this to Google where for the most part Software engineers are happy to work.
Re: Jeff Bezos’ Annual Letter
#237Earlier quoted context omitted.
Try buying an Apple charger or cable on Amazon (even sold by Amazon directly): https://9to5mac.com/2016/10/19/amazon-fake-apple-chargers-ca... https://www.forbes.com/sites/amitchowdhry/2016/10/23/apple-n... Apple has the clout to force Amazon clean up their listings, most manufacturers don't. Why does Apple have to coerce Amazon to do this, instead of them being proactive?
Amazon is not an authorized seller of apple products.
http://web.archive.org/web/20160609091210/http://salesresour...
Re: Jeff Bezos’ Annual Letter
#238Earlier quoted context omitted.
Certain types of products are extremely commonly counterfeited. I would never consider ordering luxury goods like cologne/perfume/handbags, flash memory cards or sticks, or small mass-market electronics like chargers. Due to the way Amazon commingles their stock at the SKU level, there is simply no way to guarantee that what you're getting is genuine, even if you order "sold and shipped from Amazon". Even from an aut…
I've bought lots of flash cards, flash drives, chargers, and cables from Amazon and have never had a problem (or they were great counterfeits, in which case I'm not too upset). I don't do much research either, choosing mostly based on search results, brand name, reviews, and shipping/sold by Amazon.
Re: Jeff Bezos’ Annual Letter
#239Earlier quoted context omitted.
Certain types of products are extremely commonly counterfeited. I would never consider ordering luxury goods like cologne/perfume/handbags, flash memory cards or sticks, or small mass-market electronics like chargers. Due to the way Amazon commingles their stock at the SKU level, there is simply no way to guarantee that what you're getting is genuine, even if you order "sold and shipped from Amazon". Even from an aut…
I've bought lots of flash cards, flash drives, chargers, and cables from Amazon and have never had a problem (or they were great counterfeits, in which case I'm not too upset). I don't do much research either, choosing mostly based on search results, brand name, reviews, and shipping/sold by Amazon.
Re: Jeff Bezos’ Annual Letter
#240Earlier quoted context omitted.
It's one of the misunderstood pieces of scrum to think that burndown charts should be linear. If a team of 5 has established a velocity of 65 story points / 2-week sprint, and they accept 5, 13-point tasks for the next sprint, you'd expect a burndown chart that would look almost horizontal for the entire sprint until the very end, when it would drop vertically to the x axis. You might get linearity if there were 65,…
I think you're getting at the heart of why burn down charts are so pointless. The shape changes sprint to sprint, depending on what kind of stories you take on. If the sprint is entirely high pointed stories, your chart will be mostly horizontal. If the sprint is entirely 1 pointers, the graph will look like an exponential decay. Since the shape is always different, there's virtually zero useful information to take a…
My insistence is always that what happens inside the Sprint is the concern of the development team and nobody elses.
However it's important to remember that the team itself should set their velocity in negotiation with the product owner. This shouldn't be set by some external force.