Almost every account? You mean almost every account that NYT bothered to include in that article.
As a current employee at Amazon, that article might as well be fiction as far as I can tell. It describes nothing like what I or any of my co-workers have ever experienced here. We chuckle about it, occasionally, making jokes about crying at our desk, etc. But seriously, that article does not describe the place where I work.
When the article came out, Jeff sent a response to the company that has subsequently been published online. In it he said, paraphrased, "I would quit if my work environment was what the NYT article described, and I'm sure any of you would, too. If you're here, and you're work environment is anything like what the article describes, please _tell me_ so we can fix it."
You've mentioned elsewhere that Amazon has among the worst employee retention in the industry, but that's a fact that I'd also dispute. I've seen articles like http://www.slate.com/blogs/business_insider/2013/07/28/turno..., but as far as I can tell they're using median tenure as a proxy for employee retention. That's going to skew the results in any company that is hiring at a high rate. Imagine a hypothetical company that has gone from 50 to 100 employees in the past 12 months. Median tenure is only going to be less than 1 year at that company, regardless of whether or not anybody has quit. Amazon also hire lots of seasonal workers to handle shipping, customer support etc, which also very likely skews the results.