Earlier quoted context omitted.
This problem was well demonstrated at my shop the other day. There's a lot of fear of open source here. We needed to run a simple FTP process. I said I'd write a short script. "You've gotta be careful with those free tools though... Never know what will happen when they break. You can't get any support. Besides, we need logging and alerting too." "Oh, $currentTool does logging and alerting?" "Well, yes... But it's cu…
They're also afraid of the abomination you quickly scripted together that the future-you, who no longer works for them, then has to try and figure out.
Besides, now it's some abomination wrapped inside a proprietary program that doesn't work right in the first place, only this time we're out the $x,xxx licensing costs and the entire process is opaque, with absolutely zero hope of sorting it out on our own. That's not a huge gain...