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Remove United from your flight results

dropunited.com

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Re: Remove United from your flight results

#21

Post by abecedarius »

sitepodmatt wrote: post #10

United screwed up by not having a decent incentive system in place to avoid deplaning people. People have presented many options, including taking a ballpark figure on checkin, or whilst on the airplance a speaker announcement anyone to travel later for $800, wait a minute, $1000, $1200, okay great thanks folks.. That was extremely badly handled and shocking that no process was in place for this - as last minute crew…

It was United who called in the cops. I'm not saying they weren't contractually able to, but they had to choose to do it.

Re: Remove United from your flight results

#22

Post by farzadb82 »

The thing I don't like about such plugins is that it suppresses the conversation surrounding the practice of forced removals and overbooking in general and the incident in particular.

A much better approach would be to be vocal about your choice and why it was made through common social media outlets. Even simple posts that express your decision to boycott and why help drive conversation around what's happening.

Besides, if you genuinely intend to boycott United why would filtering results make a such difference? Are people worried that seeing their prices may convince them otherwise?

Re: Remove United from your flight results

#23

Post by donald123 »

sitepodmatt wrote: post #10

United screwed up by not having a decent incentive system in place to avoid deplaning people. People have presented many options, including taking a ballpark figure on checkin, or whilst on the airplance a speaker announcement anyone to travel later for $800, wait a minute, $1000, $1200, okay great thanks folks.. That was extremely badly handled and shocking that no process was in place for this - as last minute crew…

And also, those $800, $1000 are just United voucher. The worst is they only issue 16 or 20 $50 vouchers, you can only use one voucher each time, and can only book through phone (which some people say is usually more expensive than online), oh and expire after a year. When more people know that, they are not stupid, it's useless even if they give you $10k.

Basically they caused this no volunteer situation themselves.

Re: Remove United from your flight results

#24

Post by sitepodmatt »

zzrg wrote: post #15
sitepodmatt wrote: post #10

United screwed up by not having a decent incentive system in place to avoid deplaning people. People have presented many options, including taking a ballpark figure on checkin, or whilst on the airplance a speaker announcement anyone to travel later for $800, wait a minute, $1000, $1200, okay great thanks folks.. That was extremely badly handled and shocking that no process was in place for this - as last minute crew…

It's not clear to me that the police even did anything wrong in this case either. The passenger was going absolutely apeshit and it looked like he bashed his own head into the adjacent seatrest. I'm certainly no fanboy of United, but in this case it doesn't seem like they, or the airport police, did anything particularly wrong. [edit] I suppose I should expect the downvotes to continue flowing for this comment. If yo…

Perhaps. From the video I watched I cant tell if he was given clear warning from the officer that he would be literally be physically uplifted and removed. Also once in the aisle would it of been possible to bring the person to his feet, or at least two people carry him, I don't know. Also seems a police failure that he was able to make it onto the airplane for a second time, again its not clear from report if this is the time the drama ensued.

Re: Remove United from your flight results

#25

Post by product50 »

abecedarius wrote: post #16
ram_rar wrote: post #8

If I keep dropping airlines for every unpleasant experience, I ll run out of options for flying. I have had bad experiences (not of this magnitude) , but dropping UA from my search list is not a viable option. Its an airline, not a restaurant. Having said that, I do hope UA bleeds through its nose while settlement.

I've eschewed United for years after a bad experience of my own. Perfectly viable; I usually take SW or JetBlue.

I am assuming you are not in SF. SF is United's hub - you really lose out on a number of conveniently timed direct flights (which many cases are also cheapest) if you just chose to drop United from your consideration.

Re: Remove United from your flight results

#26

Post by lifeformed »

donald123 wrote: post #23
sitepodmatt wrote: post #10

United screwed up by not having a decent incentive system in place to avoid deplaning people. People have presented many options, including taking a ballpark figure on checkin, or whilst on the airplance a speaker announcement anyone to travel later for $800, wait a minute, $1000, $1200, okay great thanks folks.. That was extremely badly handled and shocking that no process was in place for this - as last minute crew…

And also, those $800, $1000 are just United voucher. The worst is they only issue 16 or 20 $50 vouchers, you can only use one voucher each time, and can only book through phone (which some people say is usually more expensive than online), oh and expire after a year. When more people know that, they are not stupid, it's useless even if they give you $10k. Basically they caused this no volunteer situation themselves.

I think you are legally entitled to cash if you ask for it.

Re: Remove United from your flight results

#27

Post by Mithaldu »

sitepodmatt wrote: post #10

United screwed up by not having a decent incentive system in place to avoid deplaning people. People have presented many options, including taking a ballpark figure on checkin, or whilst on the airplance a speaker announcement anyone to travel later for $800, wait a minute, $1000, $1200, okay great thanks folks.. That was extremely badly handled and shocking that no process was in place for this - as last minute crew…

United acted illegally from the very get-go.

Via https://np.reddit.com/r/OutOfTheLoop/comments/64m8lg/why_is_... and more:

> Lawyer here. This myth that passengers don't have rights needs to go away, ASAP. You are dead wrong when saying that United legally kicked him off the plane.

> 1. First of all, it's airline spin to call this an overbooking. The statutory provision granting them the ability to deny boarding is about "OVERSALES", specifically defines as booking more reserved confirmed seats than there are available. This is not what happened. They did not overbook the flight; they had a fully booked flight, and not only did everyone already have a reserved confirmed seat, they were all sitting in them. The law allowing them to denying boarding in the event of an oversale does not apply.

> 2. Even if it did apply, the law is unambiguously clear that airlines have to give preference to everyone with reserved confirmed seats when choosing to involuntarily deny boarding. They have to always choose the solution that will affect the least amount of reserved confirmed seats. This rule is straightforward, and United makes very clear in their own contract of carriage that employees of their own or of other carriers may be denied boarding without compensation because they do not have reserved confirmed seats. On its face, it's clear that what they did was illegal-- they gave preference to their employees over people who had reserved confirmed seats, in violation of 14 CFR 250.2a.

> 3. Furthermore, even if you try and twist this into a legal application of 250.2a and say that United had the right to deny him boarding in the event of an overbooking; they did NOT have the right to kick him off the plane. Their contract of carriage highlights there is a complete difference in rights after you've boarded and sat on the plane, and Rule 21 goes over the specific scenarios where you could get kicked off. NONE of them apply here. He did absolutely nothing wrong and shouldn't have been targeted. He's going to leave with a hefty settlement after this fiasco.

Re: Remove United from your flight results

#28

Post by ericflo »

abecedarius wrote: post #16
ram_rar wrote: post #8

If I keep dropping airlines for every unpleasant experience, I ll run out of options for flying. I have had bad experiences (not of this magnitude) , but dropping UA from my search list is not a viable option. Its an airline, not a restaurant. Having said that, I do hope UA bleeds through its nose while settlement.

I've eschewed United for years after a bad experience of my own. Perfectly viable; I usually take SW or JetBlue.

Me too - I've avoided United since 2009.

Re: Remove United from your flight results

#29

Post by belovedeagle »

lifeformed wrote: post #26
donald123 wrote: post #23

Earlier quoted context omitted.

And also, those $800, $1000 are just United voucher. The worst is they only issue 16 or 20 $50 vouchers, you can only use one voucher each time, and can only book through phone (which some people say is usually more expensive than online), oh and expire after a year. When more people know that, they are not stupid, it's useless even if they give you $10k. Basically they caused this no volunteer situation themselves.

I think you are legally entitled to cash if you ask for it.

Only if you were involuntarily denied boarding. The $800 offer is just that, an offer, and the carrier can set their own terms.

Re: Remove United from your flight results

#30

Post by donald123 »

lifeformed wrote: post #26
donald123 wrote: post #23

Earlier quoted context omitted.

And also, those $800, $1000 are just United voucher. The worst is they only issue 16 or 20 $50 vouchers, you can only use one voucher each time, and can only book through phone (which some people say is usually more expensive than online), oh and expire after a year. When more people know that, they are not stupid, it's useless even if they give you $10k. Basically they caused this no volunteer situation themselves.

I think you are legally entitled to cash if you ask for it.

Well, that's "involuntary compensation" regulated by DOT. And those are usually handled before you board on the plane. So technically if you walk down the plane yourself, they can call it "voluntarily".
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