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A man wouldn’t leave an overbooked United flight, so he was dragged off

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Re: A man wouldn’t leave an overbooked United flight, so he was dragged off

#451

Earlier quoted context omitted.

If he had done as you suggest, nothing would have happened, nobody would've noticed and he might have got $1000 in compensation if he was lucky. Instead, United look like a bunch of incompetent thugs and many of the people involved in this debacle will be worrying for their jobs, as they should. Laws/rules don't change if people don't make a fuss about them being wrong.

Right now he's looking at injuries and lack of a voucher/compensation, and possibly criminal charges. This situation is akin to getting kicked out of a store that you were asked to leave. Your rights and compensation are spelled out in the law dealing with situations like this. One person is not allowed to make these unilateral decisions because they feel as though the law is wrong in that time. Laws and rules don't…

You're invited to provide citations to the violated rules, regulations and laws.

I don't see United's contract of carriage rule 21 or rule 25 applicable. The passenger was granted boarding, not denied. FAR 91.3(a) doesn't apply, this has nothing to do with the operation of the aircraft. And federal regulation preempt state and local law, but you're welcome to try and convince me.

I see no contractual basis for involuntary removal after boarding is granted, other than being in breach of some other portion of the contract of carriage. The airline was basically in a position per their own contract, of auctioning off a seat on their own plane and they got pissy and called the police, which was improper, and then the police didn't bother to evaluate the appropriateness of removal.

Trespass doesn't apply, the passenger was authorized. Rescinding that state requires a basis in the contract, or FAA regulations or other law and so far the people engaging in victim blaming are providing a lot of jabber and no convincing explanations.

Re: A man wouldn’t leave an overbooked United flight, so he was dragged off

#452
post #6

Someone on a different message board put this situation very well: By the letter of the law, United was correct - morally, they were not. Their 'contract of carriage' allows them to IDB (Involuntary Deny Boarding) to passengers due to overselling, and bump people off at-will. Depending on how delayed the passenger would be to their final destination, they would owe compensation (up to a max of $1350) for the trouble.…

Pretty sure assault and battery is not legal.

[deleted]

Re: A man wouldn’t leave an overbooked United flight, so he was dragged off

#453
post #277

Earlier quoted context omitted.

Unless you have some bizarre demand curve due to extreme circumstances (famine, civil war, etc) there will always be a clearing price. No need for violence.

It doesn't even have to be bizarre. I've been on flights where the entire flight is going to Mardi Gras, spring break in Daytona, or a cruise; when everyone is expecting to be somewhere, the clearing price can quickly exceed what you'd expect.

I suspect that in retrospect, United would gladly have paid $100,000 to avoid this fiasco.

Re: A man wouldn’t leave an overbooked United flight, so he was dragged off

#454

I feel like this is going to make it into PR textbooks as a perfect example of how not to manage a developing situation. Right from the pre-boarding request for volunteers yielding no results, to then letting passengers board, to 'randomly' selecting 4 people to 'volunteer' after failing to increase the incentive bounty above $800, to calling in the cops, to patronising responses on Twitter, to refusing to comment wh…

Ironically, this CEO is being awarded the best communicator of the year by PRNews tonight :-)

http://newsroom.united.com/2017-03-17-United-Airlines-CEO-Os...

Re: A man wouldn’t leave an overbooked United flight, so he was dragged off

#455
post #121

Earlier quoted context omitted.

According to Reddit hearsay they offered increasing amounts up to $800 but no one budged. One passenger offered to leave for $1500 and the crew laughed. I'm assuming there's corporate policy that puts a maximum cap on compensation.

...the crew laughed. I guess we should film everything while traveling. Editing the laughter together with the dragging and screaming would be golden...

> film everything

Ubiquitous surveillance of citizens is bad. Ubiquitous surveillance by citizens is good.

Re: A man wouldn’t leave an overbooked United flight, so he was dragged off

#459

I feel like this is going to make it into PR textbooks as a perfect example of how not to manage a developing situation. Right from the pre-boarding request for volunteers yielding no results, to then letting passengers board, to 'randomly' selecting 4 people to 'volunteer' after failing to increase the incentive bounty above $800, to calling in the cops, to patronising responses on Twitter, to refusing to comment wh…

Ironically, this CEO is being awarded the best communicator of the year by PRNews tonight :-) http://newsroom.united.com/2017-03-17-United-Airlines-CEO-Os...

It looks like that happened in March. (It says "Last night" and the date of the article is March 17.)

Re: A man wouldn’t leave an overbooked United flight, so he was dragged off

#460
post #245

Earlier quoted context omitted.

> The police should be retrained not to use violence. (Is this reasonable? You can imagine other instances where this where this would endanger them.) That is absolutely reasonable. In many countries, police are trained to de-escalate potentially hostile situations. Only in the US and probably a couple of police states are police officers required to escalate to violence. And it's that tendency to escalate to violenc…

> In many countries, police are trained to de-escalate potentially hostile situations. Only in the US and probably a couple of police states are police officers required to escalate to violence. It's not that simple. The police in the US are trained to de-escalate situations too. That doesn't stop police violence from occurring either in the US or elsewhere (there is no shortage of horrific stories of police abuse fr…

>there is no shortage of horrific stories of police abuse from western/central Europe as well, for example

The biggest difference is most of the time when an officer abuses the public in the EU they are fired and criminally charged

In the US they are given a 3-5 day paid vacation while the police union and the dept find away to cover up the event, and the insurance company for the dept strong arms the victim into taking a no fault settlement that rarely even covers the medical costs for the victim

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