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Legalities and contracts aside, I don't see why an airline would allow someone to board, and then remove them. That just can't end well.
Sounds like it wasn't the normal overbooking procedure - it was overfull because of united employees.
> "The airline eventually cleared everyone from the plane, Bridges said, and did not let them back on until the man was removed a second time — in a stretcher."
My reading is they beat him so badly they had to put him in a stretcher. Is that right?
Legalities and contracts aside, I don't see why an airline would allow someone to board, and then remove them. That just can't end well.
Sounds like it wasn't the normal overbooking procedure - it was overfull because of united employees.
Someone on a different message board put this situation very well: By the letter of the law, United was correct - morally, they were not. Their 'contract of carriage' allows them to IDB (Involuntary Deny Boarding) to passengers due to overselling, and bump people off at-will. Depending on how delayed the passenger would be to their final destination, they would owe compensation (up to a max of $1350) for the trouble.…
Legalities and contracts aside, I don't see why an airline would allow someone to board, and then remove them. That just can't end well.
Very little that airlines do appears logical, looking from the outside in. Especially United. I've never had so much as a mediocre experience flying with them - it's always been notably terrible.
Earlier quoted context omitted.
Sounds like it wasn't the normal overbooking procedure - it was overfull because of united employees.
United employees taking passenger's seats? That's not overbooked. That's robbery.
Earlier quoted context omitted.
Sounds like it wasn't the normal overbooking procedure - it was overfull because of united employees.
Perhaps, but why let too many people past the final boarding gate check?
Today must be a fun day to be on United's PR team.
The outrage mob is pushing this pretty hard. Booting people off a plane is pretty shitty behavior for an airline. It's bad customer service and they should dealt with it earlier than after boarding. But if they have to do it, the passenger shouldn't be allowed to just refuse. This guy did. And he had to get dragged off the plane. I don't really see an alternative other than just letting anyone willing to scream to st…