Earlier quoted context omitted.
Taxis and modern ride sharing services may appear to 'offer the same product,' but they do it in different ways. The accessibility of Uber and Lyft via smart phone apps put them worlds ahead. Go back ten years. You need a taxi after leaving a social event. Your choice: bar, movie theater, wedding reception, whatever. Go stand outside in the wind/rain/snow/etc. on the corner of the intersection and hope that you aren'…
I just really, really wish that Uber and Lyft could manage to pull off this grand revolution in transportation without dumping their negative externalities all on us. Up front, I will say that this is just my experience and just what I've witnessed, but, damn, something--in my mind--about the Uber and Lyft driver platforms encourages their drivers to crap all over the public commons just for a fare. Some things I've…
I had a Lyft driver who tried to make an illegal U-turn while I was in the car with him.
Google Maps was telling him to go to the next light and make a U-turn. He insisted on making a U-turn at the light before. I saw the no U-turn sign, which explained why Google wanted him to go to the next light.
I repeatedly pointed out the no U-turn sign to him and told him again and again that it was illegal for him to make a U-turn there. I kept telling him over and over to get out of the left turn lane and go straight till the next light. He finally got out of the left turn lane after I raised my voice multiple times. If he hadn't gotten out of the left turn lane right then, my next step would have been to say "if you make an illegal U-turn, I will call the police on you right here".
After he got out of the lane, he was huffing and puffing for the rest of the ride. Fortunately, the ride wasn't much longer, but he was furious. I've never seen someone huff and puff like that outside of a cartoon.
He was also pretty unprofessional throughout the whole ride (example: he had a really tiny car, I'm a very large person, and when he picked me up he tried to make me ride in the backseat that I physically wouldn't be able to fit into... I had to tell him I would cancel the ride unless he unlocked the front door), so I didn't feel guilty whatsoever when I rated him 1 star and flagged him for navigation, friendliness, and safety.