iPhone App will not stay open - just flashes when trying to launch

Post by oneeyedpigeon » Tue, Apr 04, 2017, 7:31 AM UTC

victorhooi wrote: post #87

walid wrote: post #29

Earlier quoted context omitted.

I think it should be illegal. Frame it in terms of a burger. If McDonald's says "since you say our food is bad we're messing with your burger after you bought it and we'll give you your money back if you return it" that would be illegal and probably, not sure though, a form of discrimination.

McDonalds is well within their rights to deny service to a customer (assuming it's not discrimination). In fact I've seen them (and other restaurants) do this first hand. A customer is being abusive, or giving the poor checkout person a hard time - if they get abusive or threatening, the manager will often intercede and tell them to leave the store. Likewise, I used to work in a electronics store - if a customer is a…

Post by mirimir » Tue, Apr 04, 2017, 7:32 AM UTC

dangrossman wrote: post #95

victorhooi wrote: post #88

Earlier quoted context omitted.

We are talking about the device that he sold him right? Not the iPhone? Lol. He offered a full refund (although he admittedly could be a bit more tactful). If he's said - I'm disabling it, too bad, I'd agree that's out of line. However, what was actually said was - You're a jerk - I don't want your business, give me back the device, and I'll give you the money back. Now they don't have to deal with each other, and no…

How would you feel if you bought a Tesla Model S, then a few weeks later they called you up and said "we don't like your online review of your car, so we're going to disable most of its functionality, but you can return it for a refund". $8000+ in option packages on that car rely on cloud functionality run by Tesla. If you don't -want- a refund, but -want- the car you already paid for that's sitting in your driveway,…

Post by pherq » Tue, Apr 04, 2017, 7:33 AM UTC

victorhooi wrote: post #87

walid wrote: post #29

Earlier quoted context omitted.

I think it should be illegal. Frame it in terms of a burger. If McDonald's says "since you say our food is bad we're messing with your burger after you bought it and we'll give you your money back if you return it" that would be illegal and probably, not sure though, a form of discrimination.

McDonalds is well within their rights to deny service to a customer (assuming it's not discrimination). In fact I've seen them (and other restaurants) do this first hand. A customer is being abusive, or giving the poor checkout person a hard time - if they get abusive or threatening, the manager will often intercede and tell them to leave the store. Likewise, I used to work in a electronics store - if a customer is a…

Post by mirimir » Tue, Apr 04, 2017, 7:35 AM UTC

woof wrote: post #94

bigbugbag wrote: post #85

Earlier quoted context omitted.

Where did you get that from ? It seems to me he simply banned the device unique ID on the server side. Is it even possible for an app developer to disable an iphone ? Apple would be mad.

"Your unit ID 2f0036... will be denied server connection" The Garadget device, not the customers phone! I never mentioned a phone, did I?

Post by JumpCrisscross » Tue, Apr 04, 2017, 7:35 AM UTC

victorhooi wrote: post #77

atemerev wrote: post #72

"Throwing a tantrum"? The review in question is something along the lines of "the control app is flashing and doesn't work at all. This is junk, don't waste your money on it. 1/5 stars." If you make any public facing products, you will occasionally get such (and worse) reviews even if your product is a shiny perfection forged in heaven by angels themselves and wrapped in magic. Fact of life. On the other hand, the su…

He offered the customer a full refund for the product - I don't see the issue. (Well, ok, he could have just turned the other cheek - but I suspect most of us here, when at the receiving end of such abuse, have wanted to say - "You know what? Take your business elsewhere."