Earlier quoted context omitted.
Okay, then... New rule: the primary loan provider for higher education in America - education that is argued in many circles as being a public good and benefit to society - shall be considered to be in a "special relationship" with the student borrower... Let people know what they're getting into. I don't see how this should be any different from the relationship a fiduciary has with his/her client. Can we make this…
* Let people know what they're getting into.* Are you suggesting that when people signed for the loan - which was not with Navient, as they're on the servicing and collections side - that they didn't know what the terms of repayment would be?
If someone doesn't take the time to understand their student loans, which are one of the most important things in their lives at that age, I just don't know what to say.