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Programmable Fax – API for sending and receiving faxes

twilio.com

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Re: Programmable Fax – API for sending and receiving faxes

#161

Post by faxman »

troyastorino wrote: post #49

Anyone see anything about how they handle simultaneous incoming faxes to the same number? With other faxing APIs we've used, if we get a new inbound fax while another is being received, the second (new) inbound fax will get a busy signal and not get procewsed. Phaxio has said they can handle any number of simultaneous inbound faxes, but we haven't had a chance to try them yet. It would be nice to know if Twilio is an…

Any reasonable fax service provider will allow reception of multiple faxes concurrently. Some might deliberately limit the number of concurrent connections so that one client's activity doesn't kill their other clients, but even that sort of throttling would in practice be a very rare event.

Re: Programmable Fax – API for sending and receiving faxes

#162

Post by throwaway9475 »

sorenjan wrote: post #147
aidenn0 wrote: post #146

Earlier quoted context omitted.

In the US, checks are free; wire transfers cost money. Yes, that's annoying. [edit] Even stranger, I can go online and have my bank mail a check to anywhere in the US for free. It's $20 to send it directly to someone's bank account.

The concept of mailing pieces of paper as a way to pay bills is so strange to me. Fore reference, I'm in my mid thirties and have never used a check in my life. I remember my mom used them when I was very young, but I don't think I've even seen one in about thirty years.

You've never taken piano lessons or bought Girl Scout cookies or paid rent, have you.

Re: Programmable Fax – API for sending and receiving faxes

#163

Post by briankwest »

kevinburke wrote: post #2

This has been kicked around for a really long time and I'm happy they finally launched it. Around 2013 or so, one of the junior engineers on the Twilio Voice team pitched his innovation week project with a single slide saying "Fax: The time is now." The time has finally arrived! Congrats John.

Or download FreeSWITCH and roll your own. :)

Re: Programmable Fax – API for sending and receiving faxes

#164

Post by gameshot911 »

faxman wrote: post #159
pg_bot wrote: post #26

If Twilio will sign a business associates agreement, this could be huge in the healthcare field. EMRs have terrible interoperability so doctors and health systems typically fax health records to one another. However, this service does not look HIPAA compliant based on the sparse documentation. It doesn't look promising that they will sign a BAA according to this document. https://support.twilio.com/hc/en-us/articles/…

You might want to take a look our service, Interfax, an API-powered internet fax service provider, which addresses HIPAA and offers BAA's. In fact, we cover a range of regulatory/standard requirements such as PCI-DSS (Tier 1) and EU GDPR. We're now also looking at the Oz equivalent of these types of legislation. https://www.interfax.net/en/hipaa_compliance

I'm only familiar with RightFax in the EHR world. How does Interfax compares to it (are they even filling the same need)?

Re: Programmable Fax – API for sending and receiving faxes

#165

Post by sorenjan »

throwaway9475 wrote: post #162
sorenjan wrote: post #147

Earlier quoted context omitted.

The concept of mailing pieces of paper as a way to pay bills is so strange to me. Fore reference, I'm in my mid thirties and have never used a check in my life. I remember my mom used them when I was very young, but I don't think I've even seen one in about thirty years.

You've never taken piano lessons or bought Girl Scout cookies or paid rent, have you.

No, don't have them here, and yes I have, but bills like rent go straight to my online bank.

Re: Programmable Fax – API for sending and receiving faxes

#166

Post by faxman »

gameshot911 wrote: post #164
faxman wrote: post #159

Earlier quoted context omitted.

You might want to take a look our service, Interfax, an API-powered internet fax service provider, which addresses HIPAA and offers BAA's. In fact, we cover a range of regulatory/standard requirements such as PCI-DSS (Tier 1) and EU GDPR. We're now also looking at the Oz equivalent of these types of legislation. https://www.interfax.net/en/hipaa_compliance

I'm only familiar with RightFax in the EHR world. How does Interfax compares to it (are they even filling the same need)?

InterFAX is the SaaS version of RightFax. No installation of hardware, software, or phone lines required. (But, as with any Saas, trust in the vendor is necessary).

Re: Programmable Fax – API for sending and receiving faxes

#167

Post by faxman »

cordite wrote: post #153
pg_bot wrote: post #26

If Twilio will sign a business associates agreement, this could be huge in the healthcare field. EMRs have terrible interoperability so doctors and health systems typically fax health records to one another. However, this service does not look HIPAA compliant based on the sparse documentation. It doesn't look promising that they will sign a BAA according to this document. https://support.twilio.com/hc/en-us/articles/…

Unless a sandboxed version can be run on site within a private network, OR they make a secure HL7 service, I do not expect healthcare to adopt this over other products like RightFax.

Healthcare providers have been entrusting their faxing to outside service providers for quite a while now, without on-premise installations.

Re: Programmable Fax – API for sending and receiving faxes

#168

Post by aidenn0 »

throwaway9475 wrote: post #162
sorenjan wrote: post #147

Earlier quoted context omitted.

The concept of mailing pieces of paper as a way to pay bills is so strange to me. Fore reference, I'm in my mid thirties and have never used a check in my life. I remember my mom used them when I was very young, but I don't think I've even seen one in about thirty years.

You've never taken piano lessons or bought Girl Scout cookies or paid rent, have you.

My daughters' troop sold about 2000 boxes, and I don't recall seeing any checks this year. Almost all either cash or credit-card.

Re: Programmable Fax – API for sending and receiving faxes

#169

Post by fapjacks »

I am interested in how this works on the back end, and whether or not they're using t.38. And if they're using t.38, how reliable this service is. As someone that played with -- nay, engineered -- a faxing solution over a couple of years' worth of side project time in order to facilitate playing an ARG, I can say confidently that faxing over VOIP lines ("t.38") is almost impossible to do reliably.

Re: Programmable Fax – API for sending and receiving faxes

#170

Post by generj »

karlmdavis wrote: post #94
nojvek wrote: post #90

Earlier quoted context omitted.

I paid $10 to send a 28 page fax. I absolutely believe utility and govt companies still use fax because they want to make somethings very hard for the average customer. There's no reason why I shouldn't be able to send an email a pdf to show good credit so they don't charge me a deposit fee. Twilio please build a mobile app so those of us who don't live with typewriters and fax machines can deal with our nasty govt.

Where in the government do you still have to fax things?

The FBI recently stopped accepting FOIA requests online and now online accept them via fax and snail mail.

They did it deliberately to reduce the number of requests.

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