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Programmable Fax – API for sending and receiving faxes

twilio.com

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Re: Programmable Fax – API for sending and receiving faxes

#2
This has been kicked around for a really long time and I'm happy they finally launched it.

Around 2013 or so, one of the junior engineers on the Twilio Voice team pitched his innovation week project with a single slide saying "Fax: The time is now." The time has finally arrived! Congrats John.

Re: Programmable Fax – API for sending and receiving faxes

#4

The shocking thing about this is that there must still be enough Faxes being sent to actually justify this new product. Where are they still used at 'scale'?

Japan, for one, http://www.nytimes.com/2013/02/14/world/asia/in-japan-the-fa...

Re: Programmable Fax – API for sending and receiving faxes

#5

The shocking thing about this is that there must still be enough Faxes being sent to actually justify this new product. Where are they still used at 'scale'?

Health care and dental care providers tend to still like faxes. It's still a thing, unfortunately.

Re: Programmable Fax – API for sending and receiving faxes

#6

The shocking thing about this is that there must still be enough Faxes being sent to actually justify this new product. Where are they still used at 'scale'?

Lawyers like faxes because it leaves a legally acknowledged written record on both sides, and they're instantaneous.

So they send a lot of them.

For some reason the fax is legally sounder than email.

Re: Programmable Fax – API for sending and receiving faxes

#8

The shocking thing about this is that there must still be enough Faxes being sent to actually justify this new product. Where are they still used at 'scale'?

A lot of hotels still receive booking confirmations via fax, if they aren't receiving it via email.

Re: Programmable Fax – API for sending and receiving faxes

#9

The shocking thing about this is that there must still be enough Faxes being sent to actually justify this new product. Where are they still used at 'scale'?

Two years ago I had to work on integrating a SaaS product with fax. The client was a large financial organization who had a contract with a counterparty. Under this contract, they had to give notice to each other of a certain action and the contract stipulated the message was sent by fax. It was easier to implement fax than get lawyers involved in redrafting the contract.

Re: Programmable Fax – API for sending and receiving faxes

#10

The shocking thing about this is that there must still be enough Faxes being sent to actually justify this new product. Where are they still used at 'scale'?

While this is changing rapidly to tablets, many Grubhub/Seamless restaurants receive delivery orders through fax.
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