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Facebook activated my dormant account and won’t let me deactivate it

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Re: Facebook activated my dormant account and won’t let me deactivate it

#81

Earlier quoted context omitted.

Frustrate returning customers ... not a great idea

You should be able to actually delete an account, not just "deactivate" it.

You can delete accounts, but the function is hidden and you have to search the help section to find it

https://www.facebook.com/help/delete_account

Re: Facebook activated my dormant account and won’t let me deactivate it

#82
post #51

Earlier quoted context omitted.

On Facebook, there's a difference between "deleting" and "deactivating" your account. OP did the latter, in which case it stays in the DB but is made invisible to everyone else. All you have to do to make it a normal, visible account again is simply log in. Deleting is a different matter.

I deactivated my account in 2010. At that point in time the only option was deactivating the account. Not sure what I should do now.

I have an email from when I _deleted_ mine (September 2010):

Subject: Account scheduled for deletion

"Hi Mathew, We have received a request to permanently delete your account. Your account has been deactivated from the site and will be permanently deleted within 14 days. If you did not request to permanently delete your account, please login to Facebook to cancel this request: http://www.facebook.com/login.php Thanks,The Facebook Team"

I know there was a difference between deactivate and delete, deactivate tried to guilt trip you ( like this http://mashable.com/2009/07/22/facebook-deactivate-account/#... ) whereas delete had some hoops on the form to jump through.

I've just checked by attempting to log in - "The email address you entered does not match any account"

Re: Facebook activated my dormant account and won’t let me deactivate it

#83
post #21

Ha, Facebook UI without logging in is the stupidest. Help center behind a login, emails that can't be unsubscribed from from the email without login, stupid popup that blocks the view every now and then if you're logged out... I'm tempted to try logging in if they really deleted my account after I requested it.

Breaking news: they delete nothing, at best outside access is disabled.

I don't hold my breath either. I marked all content as removed, before deleting the account, and removed all advertising topics, and yet after a month of not using FB, the advertising topics were re-generated as if the old content was there. Also a few posts that I marked as deleted popped back in and were showing again.

But nevertheless, they advertise that they actually remove the content, when you delete the account (saying it can take a few months before they prune all the backups from it), so it would be fraud if they did not. Also EU, there's a right to delete.

Re: Facebook activated my dormant account and won’t let me deactivate it

#84
post #24

Earlier quoted context omitted.

No I think you've missed the point, the _account_ is unimportant: "I do not want an account on Facebook. I have been happy to live without Facebook for the last 5 years." What is _important_ is the fact that it was activated without any user input, and can't be deactivated without handing over quite substantial trust.

GP has not missed the point. The deactivated account should have been secured with a decent password (if the "lack-of-an-account" was important). It wasn't reactivated without any user input - or at least we can't possibly know that. We just don't know who the user was who did the reactivating.

Decent or not is irrelevant to the triggering of the breached credentials. You could have the best possible password ever, once you give it to a service that stores it plain text it's game over.

The actual password issue here is password reuse and what should have been done is not having a facebook account in the first place. Is it even possible to get out of facebook once your data is in there ?

The user being the account owner, we do know (provided we trust him) that it was not him so yes it was reactivated without any user input.

From what I gather it could be that email/password was used on another service that got breached and either a bot or someone trying all those breached credentials on facebook caused the reactivation, or a relative that knew the user/pass or facebook trying to collect more personal data on old inactive accounts and inadvertently getting exposed once again.

Re: Facebook activated my dormant account and won’t let me deactivate it

#85
post #24

Earlier quoted context omitted.

No I think you've missed the point, the _account_ is unimportant: "I do not want an account on Facebook. I have been happy to live without Facebook for the last 5 years." What is _important_ is the fact that it was activated without any user input, and can't be deactivated without handing over quite substantial trust.

GP has not missed the point. The deactivated account should have been secured with a decent password (if the "lack-of-an-account" was important). It wasn't reactivated without any user input - or at least we can't possibly know that. We just don't know who the user was who did the reactivating.

Please don't blame the user for this terribly-unfriendly UI flow.

Re: Facebook activated my dormant account and won’t let me deactivate it

#86
post #61

Is this a possible phishing attack?

My initial thought as well. Could be identity theft phishing as well (is there a separate word for it) as he was asked for a photo ID.

Facebook asking for government photo ID is part of its actual verification procedure.

Re: Facebook activated my dormant account and won’t let me deactivate it

#88
Not helpful in OP case but for those in need of how deleting accounts on various services, accountkiller[1] will provide the info you need.

About facebook account deletion:

  Publicly visible text/images often aren't properly deleted 
  even when you succeed in deleting an account. Try editing 
  or deleting them manually before deleting the account 
  itself. If you're unsure what happens to your tracks: this 
  can be found mostly in the Terms of Service/Privacy 
  Policy; otherwise you can always contact Facebook and ask 
  personally. By the way, deletion requests don't 
  necessarily mean your data will actually be deleted (e.g. 
  due to legal obligations).

[1]: https://www.accountkiller.com/

Re: Facebook activated my dormant account and won’t let me deactivate it

#89
post #71

Earlier quoted context omitted.

Frustrate returning customers ... not a great idea

You're not the customer, you're the product.

I pay for Facebook (ads, as well as boosting posts). That makes me a customer, I guess.

Re: Facebook activated my dormant account and won’t let me deactivate it

#90
post #71

Earlier quoted context omitted.

You're not the customer, you're the product.

I pay for Facebook (ads, as well as boosting posts). That makes me a customer, I guess.

> I pay for Facebook. That makes me a customer.

How does one pay for Facebook? Is there a premium service I'm not aware of?

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