11–20 of 364 posts
It's worst than that. As someone already pointed out, buying software on Amazon is down-right dangerous. And Amazon does not care. Yet, beyond that, counterfeits and scams are rampant on the platform. Scammers take advantage of genuine seller's good rank, insert themselves at lower prices, destroy the genuine seller's revenue stream and deliver cheap knock-offs or even dangerous products to unsuspecting buyers. And p…
I got refunds but nothing beyond that, even with in one case offering evidence that this looked like deliberate fraud due to half-cleared SMART stats.
https://www.amazon.com/Apple-A1385-Adapter-Charger-iPhone/dp...
I see two sellers offering an iPhone charger, ostensibly genuine and new, as low as USD 3.19.
Compare with the Apple listing for the same item for USD 19: http://www.apple.com/shop/product/MD810LL/A/apple-5w-usb-pow...
There is no way you can be selling the genuine product at that price and be making a profit. I don't know what Apple's wholesale price for chargers is, but it is presumably more than USD 3.19.
Amazon has lost at least two orders from me recently because I had no confidence that I would receive a genuine product.
Amazon is a cluster all-around. They can't keep counterfeits off (I just recently got a 'samsung' battery that would only charge to 80%), and they can't police legit products correctly either. I've seen tons of horror stories from owners of FBA private labels who'v had their products pulled by Amazon for being 'counterfeit' because one of their competitors reported them in an attempt to reduce competition. Takes week…
Reviews are long-lived, that pricing info is probably out of date in a few months, but the review will live on for a while, and lead to confusion (Especially since, I assume your reviews were well written, giving them more credibility, and thus leading to more confusion)
There is also the problem of confusion over price of a product and its legal implications... if you go to a store that relies on box stickers for pricing, and the stickers only have a price, and there isa box there with a wrong (lower) price on it, the store has to sell it at that price in most states... im sure the law wouldnt kick in over a comment, but you cant blame amazon for guarding against the swarm of people who's sole purpose in life seems to be to get one over on other people
I purchased Quickbooks Pro 2017 (PC) on Amazon last week, said it was "sold by Intuit" so wasn't even supposed to be an FBA (fulfilled by Amazon). Figured if it costs no more I might as well get the physical disk. What showed up was a DVD case with a very clearly photocopied cover for a Mac version with a Verbatim CDR inside and a hacked version of the software. Amazon processed the refund just fine but didn't seem p…
Can't the review system help deal with this problem? I always check reviews of the product and vendor to make sure it's legit. Only a few could get burned before the vendor is flagged as a counterfeiter which would stop further purchases. That should reduce the amount of money you could make scamming people and make it a less viable criminal business. Amazon also seems diligent in refunding people as well. So the sol…
My issue had nothing to do with the product itself although I suppose if enough 1 star reviews start to build up then Intuit and other larger publishers that might actually have some leverage with Amazon will start to take notice.
I purchased Quickbooks Pro 2017 (PC) on Amazon last week, said it was "sold by Intuit" so wasn't even supposed to be an FBA (fulfilled by Amazon). Figured if it costs no more I might as well get the physical disk. What showed up was a DVD case with a very clearly photocopied cover for a Mac version with a Verbatim CDR inside and a hacked version of the software. Amazon processed the refund just fine but didn't seem p…
Can't the review system help deal with this problem? I always check reviews of the product and vendor to make sure it's legit. Only a few could get burned before the vendor is flagged as a counterfeiter which would stop further purchases. That should reduce the amount of money you could make scamming people and make it a less viable criminal business. Amazon also seems diligent in refunding people as well. So the sol…
The article makes a good point that aside from enforcement issues, Amazon leaves the seller of the genuine item in a bad spot. Like one-star reviews of the product (due to fakes) staying for months. The whole product listing being taken down instead of just the seller with fakes being shut down. The lack of real communication with the seller of the genuine product, and so on. Edit: Perhaps some additional manual effo…
Our seller was pretty ticked when we kept getting copies of 'Where's Wally' instead of 'Where's Waldo' for a friend's birthday this fall. The former is sold outside the us. someone was finding them cheap, and damaged, and dumping them. We were trying to purchase from legit seller, and returned 3 times and then ran out of time....
I purchased Quickbooks Pro 2017 (PC) on Amazon last week, said it was "sold by Intuit" so wasn't even supposed to be an FBA (fulfilled by Amazon). Figured if it costs no more I might as well get the physical disk. What showed up was a DVD case with a very clearly photocopied cover for a Mac version with a Verbatim CDR inside and a hacked version of the software. Amazon processed the refund just fine but didn't seem p…
I purchased Quickbooks Pro 2017 (PC) on Amazon last week, said it was "sold by Intuit" so wasn't even supposed to be an FBA (fulfilled by Amazon). Figured if it costs no more I might as well get the physical disk. What showed up was a DVD case with a very clearly photocopied cover for a Mac version with a Verbatim CDR inside and a hacked version of the software. Amazon processed the refund just fine but didn't seem p…
People visiting Amazon.com intending to buy various items:
a) want the shipment and customer care to be handled by Amazon. (Since they have showed that they area really good at that kind of thing)
b) want to have the goods vetted for basic safety etc etc.
Basically, Amazon needs to rewind/rebrand/remove its second-supplier Bazaar style listings from its main index.
Maybe the could display a two column search result page? Most people have wide screens now. Amazon-handled to the left, rest of the world to the right.